Marine Maintenance Technician (Current Employee) – Wailuku, HI – February 10, 2018
Working maintenance with Pacific whale is interesting. My manager is great but is new, so he's often passive aggressive about giving orders and has a hard time going to bat for us with the upper management. The job stays busy and comes with a new curve ball every other day. They dont have much room for error so when something breaks, it's a huge fire drill to keep the boats running. Ive been let down 2/2 times so far on raises since beginning work there, and I'm losing hope that they'll give me an appropriate raise with my next upcoming review in a few months. They just don't reward performance and growth at all. Wherever you hire in, expect to stay there for a long time it seems. I do enjoy the work a lot and I've learned tons here, but I strongly believe I'm worth more than my wage and plan on looking elsewhere.
Fun, surprising work. Lots of little perks and decent benefits.
Most company management is crazy and shady, high expectations with low rewards
Retail Buyer (Former Employee) – Maui County, HI – December 8, 2017
I was not employed long enough to fairly review my employment at Pacific whale Foundation. My position was unique to the company as the emphasis was on the volume of tourist adventure and not the retail product and gross profit
Sales Associate (Current Employee) – Lahaina, HI – November 9, 2017
awesome employee's. awesome management. so fun and outgoing. everyone is like family. awesome vibes. fair pay. keeps you busy so time passes. you can go our snorkel trips and dinner cruises for a very cheap price. perks are amazing.
Sales and Customer Care Supervisor (Current Employee) – Lahaina, HI – September 22, 2017
A typical work day sees me loading up several boats with passengers and seeing them off to snorkel sites and whale watching. The Reservations department oversees check-in and boarding of vessels as well as managing trip sales and customer service. It is, for the most part, repetitive but there's always a chance for some random issue to make the day more difficult. Management is not exemplary. There is poor communication between upper and lower level ranks and can lead to difficulty for staff. The hardest part is the long hours in the hot environment with ungrateful self-entitled customers.
Unlimited wild life viewing and great weather, plenty of boat days.
Boat crew (Former Employee) – Maui County, HI – July 17, 2017
The boats are run down management is a nightmare. Good decisions are not available. The crew especially the senior crew are negative, overworked and stressed out. Kind of like sink or swim as they feed you to the sharks. Turnover is extremely high. So much so they make you sign a year contract. Lots of favoritism. Management likes the sound of his voice. He yells at you behind closed doors. The staff manager is like a kindergarten teacher, treats you like your six with stickers and medals, dangerous place to work with a lot of new captains and crew
Senior Sales Associate/Manager (Current Employee) – Wailuku, HI – March 19, 2017
I have enjoyed working the retail shop for Pacific Whale Foundation for several years. We work with a purpose, saving whales, coral reefs, educating customers and passengers. I have learned much about leading my team over the past couple of years. I make schedules. We are very busy with excellent customer service, maintaining the store, and keeping product out. Also have taken place in several of the product trainings, and learned a lot about Hawaiian culture here. It is a fun environment. It can be a physically demanding position, but very rewarding!
Learning about research that is going on in the ocean with whales, family type environment
The busy season is short, just a few months. It is far away from family on the mainland
Sales and Administration (Former Employee) – Maalaea – July 12, 2016
One of the absolute worse places to work on the island, mainly because of the attitude of the director. He is incredibly rude to employees, shows no appreciation, frequently berates them in front of others and is generally a disagreeable human being. Turnover is high. Number of Vacation and sick days given are below average.
The people who work for the company are extremely bright, dedicated and believe in what they are doing. Your co-workers are generally your saving grace here. If you don't have to deal with upper management too much, you can probably survive a year or two.