Apprentice Electrician in Charleston, SC
Productive and Motivational place to work.
They really like to involve the employees in the growth of the company from training to investment opportunities. Really feels like a family that cares for its members. Highly recommend checking out this company for employment.
Employee in Charleston, SC
Ignores internal problems
I have never worked anywhere with such a high turnover rate, if that tells you anything about the disorganization and chaos of this company. There is no pay structure or explanation for salaries. Salaries are decided randomly and many employees are left in the dark about job responsibilities. Raises and promotions are also given out arbitrarily and it's basically impossible for people at the bottom (especially customer service) to move up because they rarely promote from within.
9 out of 10 senior leadership positions are held by men, so it’s easy for women to feel like they don’t have a voice or a place at the table. It’s extremely rare to see a female presenting during the daily company wide meetings, and the same handful of people always present. The same people are praised and the same information is given again and again. Same reports, different numbers. Reports of bad behavior, complaints, suggestions, etc to HR go unanswered or unacknowledged. Constructive criticism is not given and there is little to no support for helping current employees establish a career path. Senior leadership does not listen to or consider the needs of the people doing the work.
Often times, more responsibilities get piled on with no raise, recognition, incentives, or the tools to be successful. Requests for help and support by capable people trying to do their job to the best of their ability are not considered priorities and many don't have the tools they need to be successful. New programs and updates are rolled out with no warning, training or transition period. Tech does not take processes and needs into consideration when making changes and it takes a frustratingly long time to get simple fixes done.
Things are messy here. Looks great on the surface, but working here is risky.
Operations in Charleston, SC
Disappointing, Lack of Direction and Inequality
If you are in sales, design, or tech, you will probably love this place. Most of the other teams, specifically customer support is treated poorly and not compensated fairly. The discrepancies in salaries between departments is grossly unfair, borderline sexist if you look closely, with no rhyme or reason to how wages are determined. The senior leadership team is 9 men and 1 woman, so you can imagine the vibe. Lots of sports talk. Apparently liking basketball is a key element to promotions here.
The company makes multiple promises about updates, changes, improvements, etc that never come to fruition. A year can go by with no improvements, but you are told to keep waiting patiently, with a positive attitude. Requests and reports of workplace transgressions are ignored or never followed upon. There is no path for advancement or incentives for customer support. Teams are given more and more responsibilities without being provided tools, training, or support to carry these out successfully. Working from home requires you to use your personal cell phone for calls - "changes are coming," the usual refrain.
One of the best things about working here was coworkers and culture. But now that the company has gone completely remote (which I realize is no fault of their own), there are very few positives left. Unlimited PTO is one, but you will most likely be expected to answer questions on your days off.
I had high hopes for this company and could have potentially stayed much longer. But with no way to move forward no raise in sight, and the constant frustration of not being listened to, it got too disappointing. While they are making small changes for improvement, they continue to skirt around the real issues without making real, productive changes. Check back in a year or so, maybe it will be a good place to work then.
Operations in Charleston, SC
Dig very deep and really evaluate this company. Outside is different than Inside.
My experience has been that Palmetto is like a very Male driven Locker-Room Dictatorship where every department is micromanaged by CEO through Trello. Board is 100% Male. Senior Leadership is ALL men with ONE female. The entire company has over 200 members and less than 20% female. Great colleagues and leaders they have recently brought in that get you through the day but NOT a good working environment and culturally way off with how they manage and run day-to-day operations. Dig very deep and ask all the right questions before coming to this company. You will be stuck.
Permit Coordinator in Charleston, SC
Great company, Great people, Great mission
Great company, people, benefits & culture
Everyday presents new opportunities to learn
Enjoy working with awesome people doing awesome work
Great company culture, promoting work-life balance