Great company, great people, great product
Customer Success Manager (Former Employee) – New York, NY – October 1, 2014
Panjiva is a global trade data provider. They take US and foreign customs data, re-package it to make it searchable, build in apps for ease of use, and sell access to the data to companies from mom and pop to Fortune 500.
A typical day includes heavy customer/client engagement, weekly meetings with internal teams, and a push for daily/weekly/monthly/quarterly goals. Depending on the day of the month, these calls to action can become quite motivating or frustrating.
The hardest part of the job is the hours, and the expectation that you're tied to your desk. Business hours are 9:00am-6:00pm daily. Oftentimes, lunches are taken from your desk if at all. And for various reasons, there's always work to be done-which is what you're signing on for with startups. Not a downside necessarily. Just a fact.
Great people, great product. But not the right role for me at this point in time.
product, people, culture, clients
hours, demands, disparity between values and how they play out, clients, climate changes