I would clock in, check my email, and begin working on my assigned hospitals/financial classes (each employee was assigned 6-7 hospitals and insurance carriers to work patient accounts for). I would get the occasional "interesting" account, but for the most part was able to read and interpret insurance contracts, calculate what the insurance company owed on a particular hospital claim, and determine whether or not we owed a refund or not. My managers were always laid back, easy to approach, and just generally nice people. The hardest part was the ever-changing techniques and information about how to calculate a claim. I enjoyed most of my coworkers, and all the potlucks we had!
Nice managers and coworkers, lunch delivery service.
May have trouble trying to transition to another department.