Parastar Employee Reviews

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1.0
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take care
does it matter? (Former Employee) –  Southfield, MIFebruary 5, 2019
to anyone who's looking for a job not a career. hours can be flexible depending on your situation. it is the type of place to choose favorites. though it is ran by a family, it takes someone to know someone to even KEEP the job. people have been fired and rehired due to the familiarness of the company (yeah, that's something to put on your resume right?). your coworkers are not your teammates, they are competition. from day one you are expected to handle the bombardment of documentation, and it will be held against you before you realize the mistakes you've made have risen to termination. You will learn how to multitask because, you are not only dealing with your customers, you are constantly watching what you say, do and feel around your so called teammates (even once you are "on your own" you have always been on your own). don't listen to the generated comments on this place, you'll notice they sound like a poorly generated commercial with no specifics or human feel. most of the money is going to the big boss's pockets (ever wonder why his door is ALWAYS closed?). the chain of command is not what you expect it to be. somewhere along the line you are looking out for yourself. it is a great deal of pressure if you already know how to pick up the phone in addition to whose on the other side of it, you are also making sure that every tom, dick and harry in the building you work with is willing to be around you when you NEED the help.
Pros
none
Cons
short breaks for 12 hour shifts, company gear is hard to come by, little diversity, high school vibe because THERE ARE CLIQUES!!
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1.0
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Depressing
Call Taker/Dispatcher (Former Employee) –  Farmington Hills, MIJanuary 3, 2019
This is a very dark place- literally and figuratively. The employees are unwelcoming and rude, the management is even more so. Either they are never present, or just don't care. The job itself can be stressful due to what you are dealing with, but that doesn't compare to the lack of training they give you before you do things yourself. There is a lot to learn with not much time given to learn it, and a lot to be expected of you without much knowledge or praise given. Overall the company needs a complete revamp of it's employees and management.
Cons
everything.
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4.0
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Good Place to Work
HR Generalist (Current Employee) –  Southfield, MINovember 9, 2018
Parastar is a diverse Company with many different opportunities. From Dispatch, to Management to Ambulance Billing. There are lots of types of people and personalities.
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1.0
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A very stressful place to work
Coding Specialist-Registration Specialist (Former Employee) –  Farmington, MIJuly 10, 2018
Parastar has a huge issue with keeping employees due to there poor management skills & they don't know how to treat there employees. That basically sums it up I don't need to go detail from detail. Not a place for retirement
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2.0
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Dark
Registration Specialist (Former Employee) –  Farmington, MIJune 28, 2018
This job is not for everyone research and see if it’s a fit for you. Not much room for growth so whatever level you come in it will possibly be the same level you end up at. So if you’re looking for somewhere with growth this may not possibly be it
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2.0
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N/a
911 Dispatcher (Current Employee) –  Farmington Hills, MIMarch 27, 2018
It was ok I had to work long hours and not get official lunch breaks hard to deal with work life balance low pay management was not good. Only good for short term employment
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1.0
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Good Luck
Registration Specialist (Former Employee) –  Southfield, MIFebruary 16, 2018
This isn't a job you can retire from. Management sucks. HR is rarely available. Management makes promises that they can't keep. No vacation or personal days. No open communication with management. No yearly reviews nor raises. Management doesn't value their employees. a simple "thank you" is rarely given when you exceed expectations.
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2.0
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Do not believe the hype
Call Taker/Dispatcher (Former Employee) –  Farmington Hills, MIOctober 2, 2017
This company is racist ,they don't value hard work they value skin color . They are shady as all get out and pull policy's out of their butts anytime they want to intimidate you into doing more than what your job requires .
Pros
Flexibility
Cons
The boys club (white boys club ) barely any training and a high school vibe
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1.0
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no perks. e
Records Manager (Current Employee) –  Southfield, MIAugust 1, 2017
if you have no expectations then you wont be in for disappointment. work hard and it seems get noticed. do anything extra, you might get a thanks, but there is no heartfelt appreciation.
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2.0
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Runs like a starter company
Employee (Former Employee) –  Southfield, MIJuly 22, 2017
Very unprofessional, unorganized, unpleasant work environment. Company does not value employees or listen to feedback. Management will point the finger at employee and never recognize you in a positive way. No raises or evaluations.
Pros
Flex time
Cons
Everything else
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2.0
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Unorganized, poorly managed
Dispatcher (Current Employee) –  Columbus, OHJuly 3, 2017
This job has the potential to be great. However, there is so much nepotism and no consistency with management. Hard to know whether you're going to keep your job or if your position will be "terminated," just to be posted on Indeed a few months later... or even before you're let go!
Pros
Freedom in the workplace, benefits and pay
Cons
Management, gossip, morale, job security, lack of advancement opportunity
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2.0
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Good as a temporary fix
Coding Specialist (Current Employee) –  Farmington Hills, MIMarch 1, 2017
It is a good place to work as a temporary fix, but not as a permanent engagement. Verbal communication is discouraged between co-workers as well as getting up from your desk unless it is to go to the restroom. You get one fifteen minute break, and you must email your manager at the start and finish of every break. Employees are undercompensated compared to other companies with the same job titles and functions. Don't plan on taking any vacations, because PTO is hard to come by. HR is extremely ineffectual. A lot of nepotism goes into the hiring and promoting process. Getting a job is based on who you are friends with or who you are related to. This same methodology goes into the firing process as well. There are people who really should not be working here, but they obtained and kept their position because of who they are friends with or who they are related to.
Pros
Flexible hours
Cons
Everything else
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4.0
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A company that consistently rewards you
Registration Specialist (Current Employee) –  Farmington, MISeptember 22, 2015
Everyone works as a team even though you have your own production.

I have received 2 raises so far and I haven't even worked one year yet, with 2 more on the way.

Management is flexible with the part time employees.
Pros
This jobs rewards you for doing a good job with free lunches...etc
Cons
normally office gossip and its really cold inside during the winter
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3.0
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Unorganized work place
Medical Admin Assistant/File Clerk/General Office (Former Employee) –  Farmington Hills, MINovember 26, 2013
I enjoyed working at Parastar, it was a challenge coming for an "office" work style, to the medical field. I really enjoyed it, and wished the job lasted longer
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3.0
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enjoy working with a family base employment
Customer Service, billing, modifing, mail, (Current Employee) –  Southfield, MINovember 26, 2013
A typical work day is very fast pace and busy. I have learned to multi- task on a fast level pace. Management is sometime on the same page. I love working with my team of co-workers.
The hardest part of my job is coming in at 5:00am in the morning. The most enjoy part of my job is learning new systems.
Pros
leave at 3:30pm
Cons
clicks in the work place
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3.0
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Very low ratings for most categories...
Dispatcher (Former Employee) –  Southfield, MIJune 28, 2013
The call center is never quiet during the daytime. Your other staff members are poorly managed and have poor self-motivation to get the job done. Most people only last a very short amount of time either from stress or job termination. There is one belief I have is that this employer sets their employees up for failure. Regardless of dedication, experience, motivation, or ethic you are always replaceable to management. I invested several years in this organization only to experience being replaceable.
Pros
Benefits
Cons
Nepotism, supervision, culture, wages, and lack of job training.
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Overall rating

2.1
Based on 17 reviews
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2.8Work/Life Balance
2.3Compensation/Benefits
1.6Job Security/Advancement
1.5Management
1.8Culture