to anyone who's looking for a job not a career. hours can be flexible depending on your situation. it is the type of place to choose favorites. though it is ran by a family, it takes someone to know someone to even KEEP the job. people have been fired and rehired due to the familiarness of the company (yeah, that's something to put on your resume right?). your coworkers are not your teammates, they are competition. from day one you are expected to handle the bombardment of documentation, and it will be held against you before you realize the mistakes you've made have risen to termination. You will learn how to multitask because, you are not only dealing with your customers, you are constantly watching what you say, do and feel around your so called teammates (even once you are "on your own" you have always been on your own). don't listen to the generated comments on this place, you'll notice they sound like a poorly generated commercial with no specifics or human feel. most of the money is going to the big boss's pockets (ever wonder why his door is ALWAYS closed?). the chain of command is not what you expect it to be. somewhere along the line you are looking out for yourself. it is a great deal of pressure if you already know how to pick up the phone in addition to whose on the other side of it, you are also making sure that every tom, dick and harry in the building you work with is willing to be around you when you NEED the help.
short breaks for 12 hour shifts, company gear is hard to come by, little diversity, high school vibe because THERE ARE CLIQUES!!