The people within the company are great, The leadership sometimes leaves a lot to be desired.
Management on some studies was great. The team performed like clockwork and provided an accurate, clean data set for the sponsors.
But on the majority of what I worked on,management did not give support to the team as a whole. For urgent issues, data locks, IA, team management did not provide the team support needed. Too many times was informed that there was nothing that could be done in regards to micro-managed study by the sponsor, when unrealistic requests were received.
Hardest part of the day was trying to get answers to pressing questions, both for my sites and for myself. Management was either on DND all day, or didn't answer emails until the end of the day.
Best part of the day- Leaving a site knowing I did everything within my power to ensure patient safety, clean and accurate data, and site and sponsor satisfaction.
Great people to work with
Lack of support from team management