Questions and Answers about Partners HealthCare(PHS)

Here's what people have asked and answered about working for and interviewing at Partners HealthCare(PHS).

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22 questions

Priorities and decisions are made based on who escalates the farthest the fastest, almost always trumping company policy, long term strategy or cost /operational efficiency. This has lead to an environment of workers who do not progress technology, not in the fear of making a mistake but out of fear of being recognized at all.

Positive recognition apparently now consists of leaving a note card at my desk to tell me what an exceptional job Im doing that was also rewarded (penalized?) with a 2% raise (which is what I received when I wasn't exceptional). At least my note card costs just decreased slightly to offset the cost of paying for my own phone plan to cover off hours on call...

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Managers have blinders; hostile and toxic employees are allowed to abuse others.

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Maternity/Paternity leave are still behind the times. It effectively is no benefit, as you are required to use up all your PTO. You effectively cannot take any vacation or sick time if you are planning to have a child and have to hoard any time possible.

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Pay first. Secondly, EVERYONE is your boss. Your direct manager and their manger, which is the norm. But then every physician, Nurse, their executive admins, The hospital leadership, their managers, leaders of each of the different departments, research, HR and then anyone who escalates to any of these people. Everyone seems to have power but you, yet none of them are accountable.

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If your in IS, your expected to work 50-60 hours per week and on call 24/7 - whether your actually covering on call or not. Most IT jobs pay better due to these types of commitments but not at Partners. They consider feeling good about helping a Dr. that treats you like dirt, as part of your compensation to cover the extra 10-20 hours.

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Regular process with background screening. It was within the normal process time of other companies.

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Somerville

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Peal back the curtains of the dysfunction in IS. There is significant talent in the organization that have given up and either leave or do everything they can to protect their plate, because there is no recognition for succeeding (or working through the lack of ownership/delivery.)
No one seems to know the overall IS strategy, there are multiple power grabs going on and the decisions on technology are so disjointed that the end users continue to suffer. The vendor /product favoritism and the consistent passing the buck on vendors (instead of those choosing these vendors) is extremely demoralizing.

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Earned Paid Time: overall very generous.

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PHS loves to hire people they can mold; lower pay, work distributed others more experienced.

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