Integrated Care Case Manager (Current Employee) – Mesa, AZ – January 5, 2019
Time is normally wasted during morning meetings. There is also on-site 2-3 hours meeting the first 3 Thursday of the month which takes away time to be as productive as I will like. Currently, management is not supportive. The hardest part of the job is managing large case load.
Receptionist (office assistant) (Current Employee) – Mesa, AZ – November 30, 2018
I love the job... love the clients... learned so much about patience and understanding and true kindness. this is a place where you can see the true person. Good or bad.
busy phones and often same people, so you learn them. best part of my job is the people. all walks of life working together to find a reason to get better and stay better. Hardest part... too much to finish and not enough time to finish it.
Case Manager (Former Employee) – Peoria, AZ – September 28, 2018
There is a very large caseload and no support from upper management. Clinical director was incompetent to say the lease and very passive aggressive. My clinical director was good and that made it somewhat bearable to work there.
They play favorites and the gossip was way too much gor people that are supposed to be adults upper management included.
No room for advancement unless you brown nose. Clients always in crisis and they don't get support either. I felt sorry for them.
This company has no idea what they are doing and it shows in the culture at each clinic they operate. So if you want to work in the case management graveyard where case managers go to die or when you just don't have what it takes then this place is for you.
If you want to do more with your life then avoid this place and company like the plague. Now i understand why all of my family and previous co workers laughed when i told them i worked for this company.
Case Manager (Current Employee) – Phoenix, AZ – August 17, 2018
Cant beat a M-F 8-5 schedule. No company car so you have to drive your own, which is a lot. Company does mileage reimbursement, but doesnt help the wear and tear on your car. Caseloads are a lot to handle at times. It is a relaxed place to work, schedule your own days and depending on your mananger, not a lot of micromanaging. Paid holidays off. Rewarding to see clients that are struggling with their recovery to see them do well and live independently on their own.
ACT Case Manager (Former Employee) – Phoenix, AZ – July 12, 2018
The job is very stressful and demanding. Not enough time to take care of the people they serve, and at times you can spend almost the entire day with one client. If you do not get your documentation completed on time, you get a write up.
Partners was a slow pace employment, with no advancement opportunity. Staff challenges and management challenges while serving that client of DSS for treatment and benefits. TCA cash assistance and Food stamps. Also making sure that the client was connected to treatment if after the evaluation having Substance Use Disorders..
Case Manager (Former Employee) – Peoria, AZ – January 2, 2018
Employees were overworked and very under-payed. Department morale was extremely low and there were high levels of stress on a day to day basis. This company would not be a good work environment for anyone who does not handle stress well.
Case Manager (Former Employee) – Phoenix, AZ – November 30, 2017
Everyone is over worked due to their case loads and people were leaving left and right. Management does not know how to keep any of their employees and raises were a myth. They play around with the numbers so your case load will continue to grow and the company would not hire another case manager. No organization on who is taking vacation and who is still working.
Case Manager (Current Employee) – AZ – October 31, 2017
The pay doesn't rival amount of pressure and work. Aside from Case Management week, which consists of a bag of candy and wearing silly outfits, there is very little appreciation. However, management, most managers in the clinic, I mean, are wonderful and supportive. I've never been turned away. They are understanding because many are/were recent CM. They continue to add responsibility to your job but refuse to add money to your check. Management in the clinics is not the problem. I learned that people who haven't worked in case management for over an extended period of time, should not compare their decades-old experience to the demands of today.
Every excuse is made to justify lack of pay increase, but the moment you don't perform satisfactorily, you'll know immediately. There will always be gossip in the workplace, but when you have the support of your management team, you're ok. And you will have that!
Case Manager (Former Employee) – West Valley clinic, Peoria, AZ – September 2, 2017
PIR West Valley was a terrible place to work. I enjoyed working with my clients and helping them become self-sufficient, but it was a negative environment. My CC was incompetent, encouraged bullying, and played favorites with her staff. The clinical director lacks management experience.
awesome place to make my contribution as a peer. amazing mentors, and recovery-oriented leadership.
recovery navigator (Current Employee) – Phoenix, AZ – July 16, 2017
awesome place to make my contribution as a peer. amazing mentors, and recovery-oriented leadership, constant reminder about why we are in this field to help people, pay can be a little bit better though. Also, too much focus on paperwork, But I understand the necessity of it. Love my job as a recovery navigator
love recovery-oriented culture, inspirational emails, lunch and learn and positive messages from the recovery cheerleader
Social Work Intern (Former Employee) – Phoenix, AZ – July 13, 2017
wasn't the place for me, definitely slacking management and organization, great social workers but not very efficient method of treatment, caseloads were too heavy for social workers, too much documentation required.