Partnership HealthPlan of California Employee Reviews

3.5
Overall rating
Based on 32 reviews
Ratings breakdown
513
44
36
25
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2.0
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Sad how employees are retaliated against at this company
Health Services care coordination (Former Employee) –  Fairfield, CA and Redding, CAJuly 2, 2018
I hoped to retire from PHC, but the management in Redding is awful. I am passionate about helping others, but the constant drama, gossip, managers retaliating and harassing the staff is just too much. Staff turnover is constant and training new staff is very fractured. Many of the company's departments are being run well, but not Health Services. It's appalling how staff is treated. Favoritism is on constant display and the staff does not get recognized for great work. The shadiness of this company in Redding goes all the way up to the new director of the office. Our old CEO retired a few years ago, and he is sorely missed. The new upper management is reasonable, but the HR is sorely lacking and shows.
Pros
Great benefits and interesting work
Cons
Very inefficient HR throughout the company. Terrible management overall.
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5.0
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Very Competitive
Operations Manager/Network PC Support (Former Employee) –  Fairfield, CAApril 4, 2018
Starting at Partnership as an Operator and excel to a supervisor then a Manager is very challenging.

I've worked with all Clients on helping them get connected to the network and internet also administering all systems.
Pros
Like working with Systems
Cons
Poor Management
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5.0
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Great place to work... The company cares to see it's employees succeed.
HRIS Administrator (Former Employee) –  Fairfield, CAMarch 2, 2018
Working at PHC was a great experience for me. There was plenty of work, which is a good thing.

As a HRIS administrator, my typical day included managing PHC learning management (LMS) and performance systems. Duties for managing both systems included researching, uploading, and troubleshooting, and reporting LMS content for management and employees, managing the appraisal processes, and a number of other responsibilities.

The most enjoyable part of working for this company was the family atmosphere, due to the relatively small number of employees.

All in all, PHC is a great place to work!
Pros
The environment, the people, and the continual opportunity to learn new skills.
Cons
Temp employees are often excluded from company events, which is somewhat normal.
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4.0
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Fun workplace
Claims Examiner II (Former Employee) –  Fairfield, CAJanuary 31, 2018
The company is very family oriented and focused on its employees. I really enjoyed the work. The environment is very fun. The company hosts many events to boost the moral of the employees. It was fun working there.
Pros
Fun workplace
Cons
short breaks
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3.0
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Good people, inconsistent policies, favoritism
Nurse (Current Employee) –  Fairfield, CADecember 14, 2017
Probably like most mid-size companies, full of people who go to work 9-5 because they like their coworkers, and there are a few (like 20 of the 700 employees) who are smart, work hard, and care about the mission.
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5.0
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Great place
Nurse Case Manager (Current Employee) –  Redding, CANovember 8, 2017
Love this company and do not plan on leaving. They are well managed, great for our community and put their employees at the top of the list on a daily basis.
Pros
benefits, they put employess satisfaction at top of list
Cons
none
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5.0
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Company great as a whole.
Administrative Assistant II (Former Employee) –  Eureka, CAAugust 1, 2017
Partnership has four offices. Fairfield, Redding, Santa Rosa and Eureka. There is lots of room for promotion and the company encourages employees to participate in trainings. If you like community outreach and a way to make a difference in this failing heath care system, you will love Partnerhsip.
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5.0
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Fun place to work and grow
QI Project Coordinator (Former Employee) –  Fairfield, CAJune 20, 2017
I learned a lot about the medical field being at Partnership for 10 years. It's seasoned me to deal with the various personalities of people in the workplace and community. Be more sensitive towards others.
Pros
Employee Appreciation Events
Cons
Lack of Promotion opportunities.
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5.0
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Great Place to Work
IT Analyst (Former Employee) –  Redding, CAJune 19, 2017
Great Place to Work & Great benefits too. 457, HSA, Tuition Reimbursement & 401(k). Grasping their mission as 'To help their members and the communities we serve, be healthy'. The Best Health insurance provider in almost all main North CA counties.
Pros
Benefits
Cons
As it is a Medium level organization, you will be involved in every module of development but no complains as there is scope for learning.
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2.0
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Growing business
Pharmacy Department Administrative Assistant (Current Employee) –  Fairfield, CAMay 8, 2017
A nice place to work; great people. Hard workers. A lot of job variety and responsibility. Culture is upbeat and upper management strives to provide incentives to keep the workplace upbeat and positive. Workforce is young, ambitious, educated.
Pros
Great benefits and company is aware of the need for work-life balance.
Cons
Outgrowing some of its procedures, small business mentality but big business growth and goals.
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2.0
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Rigid and old fashioned
Program Manager (Former Employee) –  Fairfield, CAApril 4, 2017
Partnership has grown rapidly but still has many processes rooted in the days that it was a small company. It has not developed a strong enough structure to support 600 employees in 4 offices. There is poor communications and lack of coordination between the Fairfield and Redding offices, which results in a great deal of unproductive conflict.

In addition, for exempt employees, the hours are very long. Certain departments such as quality are extremely understaffed. HR tends to manage all of its employees like hourly workers. For example, even highly skilled, highly motivated skilled employees are not allowed work from home. Every month there are "mandatory fun" activities that eat into the workday, which means exempt employees must make up the time at night or on weekends.
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5.0
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Best job I ever had and it was a contract position
Communications Specialist (Former Employee) –  Fairfield, CAMarch 10, 2017
Was the best work experience I ever had. Great people + great place to work. I was on a contract position, I was still treated like part of the family
Pros
Great people, great pay, great work environment
Cons
None
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5.0
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Productive and Fun Company
Health Care Guide (Current Employee) –  Fairfield, CAMarch 8, 2017
A typical work day is filled with production, giving members the quality of care they deserve on a daily basis and assisting their health care needs. The workplace culture here is outstanding. I have worked with and met with wonderful people whom are all willing to help in any way they can.
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3.0
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Stressful work environment
Coordinator (Former Employee) –  Redding, CAMarch 6, 2017
The pay and benefits are great and there are some very nice people there. The food is outstanding and never-ending. Lots of potlucks and luncheons. However, it is a very cut throat work environment where its all about "who you know not what you know." Favoritism is a part of the Partnership culture and being on the bosses "favorites" list is the only way to survive. Predominantly female staff and the gossip is constant. You can do well there if you have the right personality but it is not for the faint of heart. Best of luck.
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2.0
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Different culture
Quality Improvement Project Coordinator II (Former Employee) –  Fairfield, CAOctober 4, 2016
The hardest part of the job was there wasn't any public contact. The work which was submitted to the Department of Healthcare Services was challenging to learn.
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4.0
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Good companyto work for
Consultant Business Analyst (Current Employee) –  Fairfield, CAJuly 27, 2016
My experience is ok. Beacuse My manager have a super high expectations.
Lot of politics
Working is difficult. Not a full time position
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2.0
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Fast changing company
Claims Customer Service Supervisor (Former Employee) –  Fairfield, CAJanuary 5, 2016
Fast paced, rapid change and growth. I learned how to be an effective and respected team leader. Managed multiple staff, handled escalated provider issues and worked closely with other departments and health care organizations, provided training and guidance. Management displays favoritism and no respect for the family/work balance needed. Some executive leaders are tyrants and show no desire to learn what their line staff does every day.
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5.0
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Diverse company with excellent benefits and friendly atmosphere
Claims Customer Service Representative I (Former Employee) –  Fairfield, CAOctober 13, 2015
My typical day involved answering provider phone calls regarding claim status, claim adjustments and claim appeals. The supervisors were professional and the co-workers available to assist when questions arose.
Pros
Work Out Gym on 3rd floor
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5.0
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Great working envrionment
Pharmacy Technician I (Current Employee) –  Fairfield, CAMay 22, 2015
Really enjoy employment. Great company with great benefits. Everyone is involved to help get the work load done. Management is easily accessible and great at helping where help is needed.
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3.0
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Production of pending claims.
Temporary Claims Examiner I (Former Employee) –  Fairfield, CAApril 23, 2015
A production department and must meet quantity with quality of completed claims. Employees are hard working and comply to privacy standards.
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