Demanding, sometimes threatening environment
Assistant manager (Former Employee) – US – May 18, 2018
You cannot do enough for this place to keep anyone happy. If your running a register you better ask every customer for an email. They don't want to give it to you? That's ok, we will threaten your job because of that. Someone in corporate thinks it's a great idea to cut hours for store staffing but pile on work like extra planogram resets, along with having daily tasks to do that simply cannot be done since there is no staff to run the register...but hey who cares? The managers can run registers, do balloons, set plan o grams, recover the store, help customers with all their needs, attend the ridiculous phone conferences that tell us how well the corporation is all the while they are cutting hours and worried sick about sales. Accidently go a half hour over your forecasted hours for the week? You won't hear the end of that for a month. Need any kind of leadership outside of Monday thru Friday 8-4? Forget it. Make a decision on your own because your DM is not to be bothered since it's Friday afternoon? Get yelled at Monday morning and called out in front of every store on an email. This could be a great place to.work, but some wrong people in wrong places who put the customer first and totally forget their employees are ruining this company and they don't even see it. Figure this out...put your employees first, you know the ones who make the wheels go around everyday, the rest will follow naturally. Listen to us instead of brushing us aside. Treat us as well as you want your customers treated and you'll be lot better off.
Work you to death, no appreciation