Server (Former Employee) – Via Napoli – February 20, 2019
Basically poor management, especially the one working at Via Napoli restaurant in epcot. Lot of cast member used to steal money under the manager's nose and they just pretended not to see what was going on (ridicoulous). The funny part is that they are hiring again the same people that used to steal money from the company for a second Disney International Program!!!
Please think again before hiring again people that just stole money from the company and never cared about Disney or Patina.
Administration (Former Employee) – Hollywood, CA – January 8, 2019
Not recommended. Everyone hates their job. People are ruthless here. I was discriminated against. Given minimum hours. Hostile work environment. I only worked there because it’s hard to get a job anywhere in this economy. I had friends who worked there who also didn’t enjoy it and showed up for a paycheck.
Dining Room Manager (Former Employee) – Anaheim, CA – November 16, 2018
If you like to do the same thing everyday and have a set schedule with no days off then this place is for you. go in see whats happening talk to other managers, have lunch, order supplies, get ready for dinner serve and talk to guest, collect cash.
Sous Chef (Former Employee) – Buffalo, NY – October 31, 2018
The upper management, is pretty terrible, and it reflects within the restaurant, despite how fantastic many of the people in the restaurant are.
They push the restaurant group as being chef driven by the executive chef in charge, however, the reality is that the corporate chef has a strangle hold on that. This pertains to things like menu choices, to number of staff. We were severely understaffed for months, with those of us in management having to work seriously extended hours because we were not allowed to hire enough people.
Furthermore, upper management (Those who are not within the restaurant on a daily basis), does not listen to the problems of the restaurant. We had a serious issue issue with a manager, that had gotten reported up the chain, yet it got ignored/buried, then the those of us working the restaurant felt helpless, and made the best of it. It wasn't until months later that this manager got removed for different reasons, then those of who remained got reprimanded for not doing more, despite each of us having reported to our direct supervisor.
That being said, there are many very talented people within the organization. Many of the managers, including the my direct supervisor are fantastic, they just often get handcuffed from doing what they know they need to by the upper management.
The pay is decent, especially given the city, and the vacation time is great for the hospitality industry. That being said, the review system is terrible in terms of reflection of pay. Basically, unless you are on the verge of getting fired, you get 3% annually, evenmore... if you go above and beyond, you won't get anything more.less
Cashier (Current Employee) – New York, NY – October 29, 2018
Working for Patina Restaurant Group, I will not recommend. The work schedule is great(off the weekends) and there are benefits after 3 months of employment. Overall, interaction with the guests is more comfortable than being around the co workers.
Free lunches, relaxed fast paced work environment
Short breaks, no advancement within the company, management is unorganized
Customer Service Cashier and line cook (Current Employee) – Los Angeles, CA – October 23, 2018
I was so proud to work for Patina when I got hired almost 6 years ago. These last few years I've seen the inner workings and have lost all pride and respect for and with the company. They work employees into the ground without offering legitimate living wages. I get paid minimum wage for 2x the work and skill. I've been passed over management positions many times after big bosses have encouraged my moving up. I'm not a fan of being lied to and that's all that has happened. I only stay for the benefits.
Free lunches, health insurance discount, vacation pay
Underpaid, overworked, skipped over for promotions
I thought I was working for Disney, but it’s a third party.
1) Health benefits: All the plans given did not compare to Disney and it was expensive to cover my family. I was paying hundreds a month while other Disney managers were paying much less. 2) 42k a year with my hours worked as I was not 40 hours a week, I was making 13 dollars a hour. (Not including all the money I was paying for insurance) 3) Cut throat management. Every manager is the company wants to move up and they post for postings nationwide to make you feel like you have a chance, but with thousands of managers working nationwide, you have a very small chance. 4) Turn over rate is high in management. Thiers a posting monthly as no manager stays. Especially in my restaurant in Epcot. 5) You don’t get equal Blue ID Disney perks. They give you a different color ID. Discounts on hotels, the park, and cruises are night and day. Disney offered thier managers much higher discounts. 6) No life balance. I had to stay late nightly and I missed the most important holidays with my family. 7) The servers make much more money than the managers even during the slow season. 8) 401k matching was not even worth putting any money into it.
Server Assistant/Busser (Former Employee) – Lake Buena Vista, FL – October 8, 2018
I worked at PRG’s Morimoto Asia at Disney Springs and let me tell you I was greatly impressed with not only the organization of the company but the family oriented feel of the staff. Everyone got along and dispute se if ever were always resolved through management with concern. My favorite thing was the family meal we had in between shifts I thought that was a key part to the communcal feel that was important to the restaurant teamwork.
Bartender (Former Employee) – Costa Mesa, CA – September 25, 2018
Potential to make decent money depending on the show. The supervisor was great. The atmosphere is pretty relaxed. It is great to work a short shift with the potential to make good money if the show is good and you hustle.