Support Specialist (Former Employee) – Effingham, IL – May 3, 2018
This place doesn't care about you, your family, your motivations, or your attitude. If you are not a friend or a friend of a friend, management will overlook you for opportunity. They expect mindless drones and refuse to acknowledge their shortcomings. Do not bother voicing your concerns if you work here. The open door policy is a lie. Political terminations are commonplace.
Master Data Analyst (Current Employee) – Eagan, MN – February 20, 2018
Obtaining new product submission forms from vendors to be enter into online data base. Contacting vendors to check pricing and quantity Company wide movment moving to new interface. Product knowledge (Dental Supply) Being a self starter and knowing what work need to be done and staying on task.
Service technician (Current Employee) – S.E. USA – February 18, 2018
I have been working for patterson for over 10 years. The past 2 have been a complete...cluster? I work service, so I do not interact much with sales/inside staff. Management is a total amateur night. They hire former sales people to manage a branch, and teach them the buzzwords to repeat. We have been through several managers, not a single one had managed anything before, aside from a starbucks, seriously! My work peers and I have developed really good relationships and could not ask for better people to work with. Seems a lot of other branches have the same issues, poor management, no communication, never proactive, always putting out fires instead of taking 2 minutes to look something over before it becomes a MAJOR issue. Corporate language is always some kind of motivational poster "speak", which ends up just being nonsense. Absolutely no way to advance. You could pull dollar bills out of thin air, and they will not give you a decent raise. No accountability or responsibility from branch offices. Don't see much team effort. I suggest looking elsewhere if you are looking for a career, unless things change and get better. Right now, it does not look so good.
Internal Audit Senior Manager (Current Employee) – Mendota Heights, MN – February 11, 2018
Excellent company to work for. New CEO is bringing a lot of new energy and enthusiasm. Fortune 500 company that can make decisions quickly, where good work is noticed and where unnecessary competition is rare.
Subsidized cafeteria, small company feel in a fortune 500
Support Specialist (Current Employee) – Effingham, IL – February 8, 2018
The Contact Center is the most stressful and frustration department to work; Small town politics play a large role in promotions, the management style encouraged borders on bullying - i.e. you worry about being chastised for taking too many or too long on bathroom breaks or speaking with your neighbor is frowned upon.
Quantity (number of calls taken) is more important that quality of service provided. Accountability is discouraged and as a result, the most experienced specialists deal with situations they shouldn't have to - instead, they should be able to coach the newer specialists but aren't given the time. The result is loss of talent and significant decrease in product knowledge in the individuals in Support at all levels.
Easy Going, Great Management, poor middle management
Material Handler II (Former Employee) – Manchester, IA – January 26, 2018
The workplace was at a relaxed pace and never too strenuous. The management in the upper offices was relaxed also and easy to get along with. The middle management was a coerced effort to cause miscommunication and many attempts to get employees in trouble. Several meetings were made to try to manage the mismanagement, but their were some vindictive employees that would not allow cohesiveness to stay for very long. Best part of the job was cycle counts. One of my most favorite activities while working there.
30 minutes or 1 hour lunch available everyday.
Work through lunch, still required to take 30 minutes off time even if you work all day.
Order Picker, Packer, AHI, Recieving, shipping (Former Employee) – Blythewood, SC – January 3, 2018
I worked there three years and was taken advantage of from day one. They do not pay you based on your work, you might run circles around people and still only make a dollar more than them. Favoritism is a big thing there as well. I worked in every department in the building and management is just horrible. Also all it takes to get fired is for a couple people to complain about you even tho your work ethic should come into play but it doesnt. Compensation is a joke, they tell you it will get better and all this but nothing ever gets done and it just keeps getting worse. Do yourself a favor and do not apply here.
Employee (Current Employee) – Greeley, CO – December 28, 2017
Favoritism is high in the credit department. Managers are never available for help and are very secretive about the agenda of the department. We have no direction. The worker bees are getting frustrated and the company is looking at a massive turnover. They have a few great people in place to promote but are promoting the wrong people due to favoritism. Steer clear of new postings until they figure it out it. The environment is not positive. I like the company as a whole. Been here a while.
Sales Representative (Former Employee) – El Segundo, CA – December 4, 2017
this comapny doesnt care about its employees. they care about themselves. Steer clear. They did a massive layoff of half the sales team and then they just hired other people that they stole from other places.
Porter (Current Employee) – Longview, TX – November 6, 2017
Things are amazing here. I have learned a lot about people and different situations in life. The management was very fair and proper with how they had to handle situations. The hardest part of my job was probably the heat and not getting a real chance to sit down and get some water in my body but on the flip side of that the most enjoyable part was being around people that cared for me and wanted the best for me.
manager (Former Employee) – Mendota Heights, MN – October 19, 2017
The culture at Patterson has been changing for a year or so and it's not a good change. Dental leadership does not communicate. Sales people get away with treating people poorly while new management roles go to outside people while qualified internal (non sales people) applicants get repeatedly snubbed. The double standard (sales versus not) is worse now than it has ever been. The old boys club seems to be doing everything they can to keep it that way.