Paychex, Inc. Employee Reviews

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4.0
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Paychex
Incident manager (Former Employee) –  Rochester, NYJanuary 17, 2019
Paychex was a great place to work, I enjoyed the time I spent there. I made a ton of friends and had tons of new learning opportunities with the company. However after years of being there that only way to make better money was to leave and go back.
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3.0
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benefits are good
Group Employee Benefits Account Executive (Former Employee) –  Phoenix, AZ 85053January 15, 2019
great beneftis. work life balance isn't there. you will be overworked and underpaid. it seems like 4th quarter never ends. training isn't there either.
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2.0
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good oppurtunity to learn
SENIOR CLIENT SERVICE REP (Former Employee) –  Folsom, CAJanuary 11, 2019
good place to work to learn about hr benefits and payroll related laws and taxes. minimal travel for training is appreciated as well. pay is on the lower side though.
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4.0
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Supervision
National Sales Support Specialist (Current Employee) –  Phoenix, AZJanuary 10, 2019
I like working with my manager because she is laid back and lets you work without a lot of supervision. If you need help she is ready to assist you. The company has a good culture and gives you coffee and popcorn.
Pros
Coffee and popcorn
Cons
pay
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5.0
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excellent training
Sales Executive (Former Employee) –  fairlawn, NJJanuary 8, 2019
By far the best and most extensive training program I have here received ,

they really make sure you're ready to sell before they send you out on your own.
Pros
work - life balance
Cons
unfair territories
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5.0
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Paychex Proud
ACCOUNTS RECEIVABLE OPERATIONS SPECIALIST I & II (Current Employee) –  Henrietta, NYJanuary 7, 2019
Paychex cares about it's employees in more ways than one. The benefits are great, the team outings and charity events are fun and the teams are what you make of it. You make your happiness!
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4.0
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Great training program
Payroll Specialist (Former Employee) –  Auburn, MEJanuary 5, 2019
Paychex is very thorough with their initial and ongoing training and development of their employees as well as their concern for employees level of comfort.
Pros
management support; training; friendly environment
Cons
short breaks
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2.0
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Management
B2B Sales Representative (Current Employee) –  Lake Success, NYJanuary 3, 2019
There is not structure of the jib everything is self learned and as you go. Management does not guide you to success and they do not assist you with your needs
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3.0
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Good for getting a start in sales
Small Business Sales Consultant (Former Employee) –  Atlanta, GAJanuary 3, 2019
Overall, it's a good company to get your start in sales. You work with fun people, and you are truly a part of the team. It is a grind, at least being a SMB sales consultant. You'll do a ton of cold calling and door knocking.

But you can make good money almost right out of college.
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5.0
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Outside sales position
Sales Representative (Former Employee) –  West Bloomfield Township, MIJanuary 2, 2019
Position involved 100% responsibility for lead generation. Great structure of partner/referral base sales. Unprecedented training process for onboarding as well as quarterly refresh. A very manageable territory with small to medium sized business with the ability to grow to enterprise sized.
Pros
Great growth and income potential with extensive performance bonuses.
Cons
no support with lead generation.
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4.0
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Good place to work
HR Sales Consultant (Former Employee) –  Reno, NVDecember 29, 2018
Called on existing payroll clients to seek them our HR Services. Lots of telemarketing to get appointments and many other departments call on the same clients. Great training and most managers where good. Mine wasn’t, but he got fired.
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3.0
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a job
Payroll Specialist (Former Employee) –  Trooper, PADecember 27, 2018
I worked at Paychex briefly. They provided comprehensive training that included a trip to their corporate office in Rochester, NY. While the daily work was predictable, there was always work to do.
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5.0
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Very enjoyable place to work great people
Project Manager (Former Employee) –  Rochester, NYDecember 27, 2018
Enjoyed working with the professionals at Paychex. They have many processes and procedures that I believe helps the Company to be successful, while at the same time they are flexible with their employees, a great combination,
Pros
Secure business
Cons
Many IT managment changes
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2.0
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Customer Service
Sales Representative, Major Markets (Current Employee) –  Novi, MIDecember 26, 2018
Customer service levels have continued to decline for our clients, so the net promoter scores have significantly declined and we have marred our reputation with clients and referral partners.
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4.0
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Great place to work but lack of work/life balance
IT Incident Manager (Current Employee) –  Phoenix, AZDecember 24, 2018
Paychex is a great place to work but over the past few years, Paychex very much taxed the band width of Management. It ultimately became an issue of work / life balance.
Pros
Amazing Culture. Strong commitment to EE development.
Cons
Over utilization of personnel resources.
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3.0
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Great Benefits No Work-Life Balance
Sales Assistant (Current Employee) –  CaliforniaDecember 21, 2018
Great place to work for at first. This company has great benefits and work life balance can only be realistically maintained by people within certain roles. Changes within this industry and the need to maintain profits have only increased the lack of work-life balance.
Pros
Great Benefits
Cons
No Work Life Balance
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5.0
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Great place to learn and develop skills
Sr. Workforce Mgr. (Current Employee) –  CaliforniaDecember 19, 2018
Paychex is very focused on teaching fundamental leadership skills. Sales training programs are always focused on closing skills, and sustainable knowledge.
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4.0
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Great company with strong cutting edge technology.
DISTRICT SALES MANAGER (Former Employee) –  Louisville, KYDecember 14, 2018
Excellent company with great leadership, innovative thinking, and great technology. The organization allows for creative thinking, autonomy, and ability to maximize earning potential.
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5.0
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good
Multi Product Service Center Account Manager (Current Employee) –  Rochester, NYDecember 13, 2018
good place to work, would recommend to family and friends. Friendly co-workers, great benefits, a ton of career opportunities to choose from and apply for.
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5.0
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good place to work
Field Support Specialist (Former Employee) –  san ramon, caDecember 12, 2018
Paychex was a routine place to work. All reports were due on same days of the week. managers had meetings on the same days. it was a nice place to work for.
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Overall rating

3.7
Based on 1,252 reviews
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3.6Work/Life Balance
3.6Compensation/Benefits
3.5Job Security/Advancement
3.3Management
3.5Culture

Diversity score

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Diversity Score
TOP35%
In the Top 35% of similar size companies

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