Good place to work, if you like a corporate environment
Health & Benefits Broker (Former Employee) – Fairfax, VA – November 8, 2016
I enjoyed working for Paychex, I just didn't like my position. I worked for the health and benefits team for companies less than 50 employees. Before working for Paychex, I did not know that health benefits were not mandatory for companies under 50 people. It was very hard to convince a small company of 20 people to meet with you to add the cost of health care coverage for their employees when it wasn't mandatory for them to have that available. Paychex is also a heavy suit and tie environment. I remember getting "reminded" by my manager at least twice that to go from my desk to the copier I needed to have my suit coat on. At your desk, a coat is optional, but DO NOT even think about loosening that tie! Sorry guys, it's a little too rigid for me.
Crazy strict about dress code, very hard core numbers driven
Great place to work with good culture and good people
Enterprise Client Service Representative (Former Employee) – Phoenix, AZ – May 21, 2018
Paychex is a good place to work. The culture is positive. They have excellent training. Management is supportive. The hardest part of the job as with many companies is obtaining resources from other departments to accomplish goals.
Customer Service Representative (CSR) (Current Employee) – Beachwood, OH – May 20, 2018
I've had a good experience in my workplace. My place of employment was acquired by Paychex. The position provides adequate challenge and support by management. A typical day requires a lot of email review, and consistent communication with your supervisor on clients. You must know how to communicate well with others and work as a team.The hardest part about the job is meeting deadlines, and providing coverage for co-workers who take personal time. Most enjoyable part of the job is the enthusiasm of HR department.
HR dept shows regular employee appreciation, Tuition reimbursement program
Small workplace gets a bit gossipy, Experience is based on which manager you're assigned too
The job was great. The co-workers were great. The management was ran like a high school cafeteria. Promotions and advancements were given based upon who you knew. Mandatory overtime in some departments would exceed legal amounts and you risked. your job if you refused.
Client Service Advisor (Former Employee) – Henrietta, NY – May 18, 2018
I worked in the call center. It was not the greatest position to be in. The direct management staff did what they could but the manager over the whole center changed too often and so did the rules of the position. Had I been able to stay longer I probably would have ended up in a position.
Technical Support (Former Employee) – Denver, CO – May 17, 2018
A typical day as a Technical Support Representative included consistent phone work, trouble shooting, customer service, teamwork, and projects. I learned how to better utilize my multi-tasking skills, among other things. Management was great always there to lead, but they didn't micro-manage. We knew what was expected and expressed concerns and kudos in weekly meetings. The culture was laid back, professional. It was a excellent company to work for. The hardest part of the job was leaving. There was a rumor that the Denver office was closing and we should prepare. The most enjoyable part of the job besides the day to day, was the FUN Committee, which I was invited to be a part of. I also did the company Newsletter on the side.
All kinds of perks, including raises and advancement
Receptionist (Current Employee) – Fishkill, NY – May 15, 2018
Good company with excellent employee benefits and friendly staff. Acts as receptionist/admin assistant. Interact with clients and develop client relationships. Job duties included logging and signing out payroll, direct deposit audit, preparing subpeonas, maintaining branch calendars for conference and training rooms.
DSR (Former Employee) – Indianapolis, IN – May 7, 2018
Good place to work, loved the job. Great work environment and nice co-workers. The hours were nice and we could work over time if we wanted. I like they Paychecks had meets for any changes coming our so that we can stay on top of things.
Many opportunities for growth, senior sales reps are pretty much left alone as long as they are producing. Advancement opportunities galore. Excellent training programs for newer reps. Senior reps are mostly autonomous.
Non-Standard Interface Specialist (Current Employee) – Henrietta, NY – May 2, 2018
Paychex is a great place to work if you are built for the corporate life. It has made drastic changes in my department on a monthly bases for the past year and not giving anything an opportunity to take shape
Senior Payroll Specialist (Former Employee) – Kennesaw, GA – May 1, 2018
Paychex expects payroll reps to maintain client bases of over 300 clients efficiently and accurately, which is too much to ask. Paychex is also very inconsistent with their rules and regulations on attendance policies.
Payroll Specialist (Current Employee) – Denver, CO – April 28, 2018
Great training program, 5+ weeks. Fast paced environment, always learning something new. Co-workers and supervisors always seem willing to help. Great PTO and benefits package that start almost immediately.
Pto, Health Benefits, 401k
Lots to learn, somewhat stressful dealing with finances