Work wellbeing score is 67 out of 100
3.7 out of 5 stars.
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Paycom Employee Reviews

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3.3Work-Life Balance
4.2Pay & Benefits
3.7Job Security & Advancement
3.6Management
3.8Culture

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Accomplished more than I ever thought was possible

Featured review

Paycom selected this as a representative review
If you are serious about personal and professional accomplishments, you will not find a better vehicle for growth, accomplishment, development, financial success, support and career advancement than at Paycom.Truly a once in a decade organization in hyper growth mode and positioned to revolutionize an industry. If you want to be the best version of yourself everyday; expedite any and all financial and life goals; and be part of a team all focused on learning and personal development, this is the place for you.Do not look at Paycom if you are looking for a slower paced environment or for a 'monthly/quarterly check-in' management model. You will be challenged and you will be managed at Paycom. The first year is also often described as the hardest year of people's career - it is not easy. However, you will also become a better professional and accomplish things you never knew you could.This is a fast paced, results oriented, growth mindset environment, but with abundance of resources, support and training.If you are ambitious, driven and can keep up for the first 6-9 months, you will change the trajectory of your life and you'll never look back!
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Official response from Paycom

December 3, 2020
We appreciate you sharing your experience with others! We agree, Paycom challenges and stretches its employees, and fortunately, those challenges come with great opportunities for career growth. Thank you for being a part of the team!

Good Company but workload not manageable

I learned a lot but they should split up the departments so you can actually learn. It too much information and not enough pay. I quit because life is short and i don’t want to deal with a bs job when there is something better for me.

Pros

Free coffee and drinks and $1 health insurance

Cons

You have to get coverage for emails when you are out, ridiculous!
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Decent

Had both potential and professional drawbacks. Decent culture. Training was really good but sales support was limiting at best. Good opportunity to make good but not great money.
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Official response from Paycom

December 1, 2023
Thank you for your review! Our sales team works hard, and it does not go unnoticed! Paycom's goal for all team members is to equip them with the relevant training, guidance and resources to be successful. To share any additional feedback, please reach out to our team at hrmgmt@paycomonline.com.

Good Work

It's a lot of work but can be rewarding if you follow the process. Clients typically enjoy meetings and the value you can provide, but be ready to experience all types of attitudes in regards to service.
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Official response from Paycom

November 21, 2023
Thank you for sharing your Paycom experience! Our leadership aims to make each of the Paycom roles in the company meaningful and rewarding. We're glad to hear you're experiencing a reflection of their efforts!

Worst job ever

This job is terrible! The training does not do enough to prepare you for the job. Policies constantly change, team leaders always in meetings, some setups are so challenging because of the poor training and resources, that you have to find the right person who can help you. There's a reason more than 1/2 the department are new hires. Everyone else is leaving or trying to leave.
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Official response from Paycom

November 16, 2023
We're disappointed to read your review. At Paycom, we strive for a supportive work culture that equips our team members with the training and resources needed to succeed. If you have additional comments or concerns we encourage you to reach out to your HR Business Partner, or our HR leadership at hrmgmt@paycomonline.com.

Paycom insights

Based on 404 survey responses
What people like
  • Feeling of personal appreciation
  • Supportive environment
  • Ability to learn new things
Areas for improvement
  • Time and location flexibility

Stressful environment with no support for mental health

Paycom is a high volume, fast paced environment that has no regard for those who have mental health issues. Everybody is crammed into cubes, the halls are constantly crowded and loud, there is no space to go decompress and have a few moments of quiet thinking. Management is only focused on the bottom line, with no regard for the livelihood of it's people. Paycom was profitable during COVID and still maintains year over year growth, yet the compensation for it's employees remains stagnant. Even after working here for seven years, I was living paycheck to paycheck as a single father with a very small rent house in a poor neighborhood located all the way across the city because that was all I could afford. After COVID, when the price of good went up, the cost of living went up, but the value of the everyday employee did not go up. I had to move back in with my parents at 35 years old because my rent increased every single year but my wage increase was as minimal as possible. I was a tenured employee with a good reputation but there was no forward mobility in my department and the company refused to reassess our wages to make up for the rising cost of living. After working here for so long, I can see the detrimental effects it had on my mental health. I would not ever recommend someone to work here, but I would especially caution those who have mental health issues to stay away from this company. They only cater to loud, extroverted people with no regard for the introverts who prefer to work quietly without disruption. I cannot think of many good things to say - 

Pros

"Cheap" healthcare

Cons

No flexibility, doesn't keep up with rising cost of living, terrible place for those who value mental wellbeing, NO work-life balance.
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Official response from Paycom

November 14, 2023
We're disappointed to read your review as it does not align with our values. At Paycom, our leadership strives to work diligently to provide our team members with frequent check-ins, clear communication, and multiple mental health resources. Please reach out to hrmgmt@paycomonline.com if you would be interested in discussing this further with one of our HR professionals.

Growth opportunities ahead

The company culture is great. You'll find out that you learn a lot on this Job. There are many growth opportunities. Working at Paycom is an incredibly enriching and rewarding experience. The collaborative and dynamic work environment provided a platform for personal and professional development. I appreciate the support and guidance from both my colleagues and the leadership team.
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Official response from Paycom

November 10, 2023
Thank you for the 5-star review! At Paycom, we value innovation and growth while prioritizing an environment that sets our employees up for success. We're glad you shared your experience!

Great job for high school graduates

They pay good and the people are amazing. They also have great benefits. I love Paycom and I am working on my bachelors so I can move higher up in the company
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Official response from Paycom

November 7, 2023
We're glad to hear you're enjoying the employee-centric culture we aim to cultivate at Paycom! It's especially great to know Paycom has provided you with a support system, mentorship and opportunities for your personal and professional growth. Thank you for the 5-star review!

It was good but they force culture on you

They force a fake work family on you and you can’t treat the position like a job where you go home after and disconnect. They force you to participate in team outings without caring that some people aren’t comfortable doing that kind of thing

Pros

Benefits, pay, opportunities

Cons

Forced work culture
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Official response from Paycom

November 10, 2023
As a company with an employee-centric culture, Paycom's goal is to care for, support and empower all team members in their personal and professional growth. We're disappointed to read your review and regret to hear your experience does not align with our efforts. If you have additional feedback, please get in touch with our HR leadership at hrmgmt@paycomonline.com.

Company takes care of employees, NCS is overworked

The company itself does have the vision to take care of it's employees, however the lack of congruity and communication is very evident. NCS specifically is overworked and cannot seem to keep experienced employees long enough to have anything but new employees in the mix.
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Official response from Paycom

November 3, 2023
We're disappointed to hear that your experience does not align with our values. At Paycom, our leadership's commitment to providing adequate support to our employees through training and development opportunities is paramount. We believe feedback is essential for growth, and we'd like to hear more about your experience. Please contact our HR leadership at hrmgmt@paycomonline.com.

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Lack of clear training

It is a great company with good benefits and pay, but training is not the best and they expect you to learn like this and be given clients straight out of training. I think if they reshape their training for PSD they will see an increase. I
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Official response from Paycom

October 24, 2023
At Paycom, we work diligently to ensure teams are properly trained and confident to perform their daily duties. Thank you for your feedback. We encourage you to reach out to our HR team at hrmgmt@paycomonline.com.

Hard but good benefits

Great benefits, but you work for every penny. The training is three months but it still does not prepare you for the role itself. Taking vacation is hard when your workload never stops
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Official response from Paycom

October 24, 2023
At Paycom, we strive to support an environment that promotes work-life balance and helps our team members thrive both personally and professionally. If you have additional feedback, please contact our HR leadership at hrmgmt@paycomonline.com.

Very Disappointing Experience

The workplace at Paycom is beyond just toxic, it's dysfunctional. The high turnover rate says less about the people who are being employed, and more about the company's culture. The leaders at Paycom are bullies, and pin reps against other reps, departments against departments, and leaders against leaders. Their tyrant leadership style and manipulation tactics make this place sinking ship. There is a lack of leadership felt throughout the entire company. The company has a major diversity and inclusion problem and doesn't seem to understand the magnitude of the issue. It's not enough to only have representation at the company, but showing it and demonstrating it through leadership AND discussion is what will make a difference. Unfortunately, my faith in the company ran out, and my time with Paycom has ended. My time spent here was disappointing, to say the least. It will take a major shock for Paycom to make the necessary changes to become a better workplace. I 100% would not recommend this as a place to grow your career. If you get in... get out clear with a plan! I wish you well.

Pros

Pay, Benefits

Cons

Toxic company culture, Work-life-balance, Poor leadership, micromanagers
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Official response from Paycom

October 16, 2023
We're disappointed to read your review as it does not align with the values and practices we foster at Paycom. We value and promote diversity, inclusiveness and fairness in our workplace. We're dedicated to providing equal employment opportunities and implementing affirmative action policies to support these goals. We're continuously working to create a better experience for our team members and would like to learn more from you. Please share any additional feedback with our HR leadership team at hrmgmt@paycomonline.com.

Great benefits

Paycom has great benefits, as work-life balance. Room for growth and leadership opportunities. Management needs some work however. And the pay is okay.
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Official response from Paycom

October 9, 2023
At Paycom, we aim to create a culture that nurtures, empowers and guides every team member to grow personally and professionally. Thank you for leaving a positive review!

Great Benefits, Rough Culture

While the health insurance here is great, you definitely pay for it in metric expectations, required overtime, and at times shady leadership decisions.
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Official response from Paycom

October 4, 2023
Our leadership works diligently to ensure all team members experience a positive work environment. We're disappointed to read your review, as it doesn't align with our efforts. We encourage you to have an open conversation with your HR Business Partner or our HR team at hrmgmt@paycomonline.com.

Over worked

Great place to star your career but overly exhausting. Great pay but you work extremely hard for the amount you are paid. You'll get clients that are over your capacity almost immediately after starting.
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Official response from Paycom

October 3, 2023
At Paycom, we value innovation and growth while prioritizing an environment that sets our employees up for success. We'd like to learn more about your experience, please reach out to our HR leadership at hrmgmt@paycomonline.com.

I love working here!

I feel valued as an employee. Management is supportive of their employees. Paycom is a fun work environment, and the culture is unlike any other I've seen before.

Pros

great leadership, great people, culture, benefits

Cons

I haven't had a negative experience, so nothing to mention here.
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Official response from Paycom

September 27, 2023
It's rewarding to know our leadership has made you feel supported in your career at Paycom! Thank you for the 5-star review!

Stressful, overwhelmed and overworked

This job is very stressful the moment you sit at your desk to when you clock out. There is too much being added to our plates. They want us to perform all these extra tasks ontop of taking care of our clients, then we get in trouble when they escalate for no timely response. Unrealistic expectations for PSD.
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Official response from Paycom

September 27, 2023
At Paycom, our leadership is dedicated to helping employees succeed in their roles. Your experience does not reflect our standards, and we'd like to learn more. Please contact your HR business Partner or hrmgmt@paycomonline.com, and a member from our team will reach out.

Way too big of a learning curve

Trainers will tell you that after a year you still won't know half of the things you need to know to be a good NCS. I think that an over a year learning curve in order to simply be comfortable in a position is too long.
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Official response from Paycom

September 25, 2023
Our leadership works diligently to ensure teams are properly trained and confident to perform their daily duties. Your experience does not align with our expectations, and we'd like to learn more. Please reach out to our HR leadership at hrmgmt@paycomonline.com to share more about your experience.

You Get What You Put In

Very rewarding job. Great pay, benefits, and atmosphere. Upper management is slowly becoming micromanagers for the service department, but if you’re looking to grow and build your resume, this is the place.
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Official response from Paycom

September 22, 2023
We're pleased to hear you are enjoying your time at Paycom. We believe that career growth is essential for personal and professional development. Thank you for the 5-star review!

No work life balance. Would not reccomend.

In benefits and other departments, the workload can be unmanageable. Your teamlead can really affect your productivity and overall happiness. There are many times throughout the year when they expect you to work late, but very late. Supervisors can make your experience also. Single medical coverage is cheap, but aside from that, I would not recommend anyone work here unless it's in security or maintenance.
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Official response from Paycom

September 22, 2023
At Paycom, we recognize our employees as our most valuable asset and strive to create a work environment that promotes work-life balance and wellness for all teams. If you'd like to share additional feedback, please reach to us at hrmgmt@paycomonline.com.

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Overall rating

Based on 639 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
4.2 out of 5 stars for Compensation/Benefits
3.7 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
3.8 out of 5 stars for Culture

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