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PayPal Employee Reviews

Found 751 reviews matching the search See all 976 reviews
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2.0
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Company under new management
Compliance Analyst, PayPal Corp., Omaha, NE (Former Employee) –  La Vista, NEOctober 16, 2018
PayPal does not care about their employees as they used to. Sign of the times. Don't care for structure or environment now. I have nothing good to say about them any longer.
Pros
Some benefits
Cons
Easily terminated
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5.0
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PayPal is great
Mobile Developer Intern (Former Employee) –  Boston, MAOctober 15, 2018
There will be story and defect every sprint. Engineer pick up to fix them.

People are all very nice there.

Endless snack and drinks. There will be different fun events every months.
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2.0
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Unstable
Senior Trainer (Former Employee) –  Chandler, AZOctober 15, 2018
The company is trying to find itself since the eBay split and executive leadership changes so the employees aren't the focus anymore just the stock price.
Pros
Benefits, Brand
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5.0
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Constantly try to improve
Debit Card Senior Agent (Former Employee) –  Chandler, AZOctober 14, 2018
I enjoyed working with PayPal for the five and 1/2 years I was there. I appreciate their coaching program and their constant strive to improve. They are very much about moving you round the business so you don't get stagnant. After my department was outsourced I was moved to a department I didn't like and eventually led to my leaving.
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5.0
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PayPal cares - used to care about their employees
Compliance Analyst (Former Employee) –  Omaha, NEOctober 13, 2018
Don't get me wrong there are still many managers there that care but overall PayPal got hire happy and hired groups from competing companies so it became very lop sided and too many conflict of interests. Its what made me end my 13 year career with them.
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5.0
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Excellent company, however HR is available outside of UT
Employee Relations Consultant (Current Employee) –  Draper, UTOctober 8, 2018
Employment strategy is to hire HR Consultants outside of Utah. As part of an alternate work force (consultant) there is no opportunity for FT without relocating.
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4.0
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Fast paced, fundamentally a good company.
Senior Product Manager (Current Employee) –  San Jose, CAOctober 7, 2018
There is good work life balance. People are trying to do the right thing in a difficult environment. Internal systems and processes are extremely weak. Great people
Pros
Great people
Cons
Hard to make forward progress due to chaos and poor internal systems/processes
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4.0
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Good Company to Work
Test Lead (Former Employee) –  MarylandOctober 7, 2018
I worked as a contractor there and loved the work culture. Company policies and other things are very nice. I got chance to showcase my skills in wider level
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2.0
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Too Much Politics
Senior Contract Recruiter (Current Employee) –  San Jose, CAOctober 6, 2018
No growth opportunity. They favor H1-B vs anyone else. Over 60% of the company are Indian decent and the company does not make the effort to diversify.
Cons
They have a tendency to hire too many H1-B. do not balance their diversity of employees, your supervisor is very political, and only listen one side story, they do not give you the opportunity to discuss your side of the story.
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3.0
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OK work setting
Customer Service Rep (Current Employee) –  Phoenix, AZOctober 2, 2018
Inconsistent
Employees are not knowledgeable
medium paced job
flexible shifts
understanding
cut throat
money motivated
frustrated customers
bonuses
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3.0
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Great benefits
BSS/PSS Team Leader (Current Employee) –  Lavista, NESeptember 29, 2018
PayPal has good benefits, especially for those who are starting a family. This is included in the 'total compensation package'. The stock purchase program is a great opportunity as well.
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3.0
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Na
Customer Account Technician (Current Employee) –  Omaha, NESeptember 28, 2018
Took away oppertunities with new owner. I was excited for more than position to move to but when new owners came they ended all advancement and everyone was put on the same level. This made the positions left basically impossible to obtain.
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4.0
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Challenging engineering org, excellent benefits
Head of Post Payments Engineering (Current Employee) –  San Jose, CASeptember 24, 2018
Challenging engineering culture, excellent benefits. Payments is at the heart of everything at PayPal. PayPal is uniquely positioned to challenge the status quo in terms of Payments,

Working in the payments team is hugely rewarding in terms of engineering challenges and the difference you make to the company bottomline.
Pros
Autonomy
Cons
Always on engg
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5.0
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Great place to work
Customer Service Representative (Current Employee) –  Chandler, AZSeptember 18, 2018
Great benefits! There is a game room and a cafeteria that serves good food. They truly honor their pillars: collaboration, inclusion, wellness. They offer a spring and holiday party for the company. I def recommend working here
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3.0
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Companies goals do not match current role and compensation package
Operation Support Service Agent (Current Employee) –  Hunt Valley, MDSeptember 16, 2018
Company's goals do not match current role and compensation package. PayPal is a great company but the credit side of the business does not seem to share in the same vision as the parent company.
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4.0
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A rewarding, fun organization with issues of a few deeply entrenched problematic employees.
Sanction Analyst II (Former Employee) –  LaVista, NESeptember 14, 2018
PayPal sanctions department is a great opportunity for a person to learn about compliance and risk for an online financial service provider. The corporate headquarters operates efficiency but the satellite offices throughout the world is questionable at best. Great benefits, wages, and learning opportunities for the employees. The downside of working at PayPal is an underlying culture of vindicative, blatant, unwarranted, and relentless micro-aggressions projected by a few cherished employees, leads, and lower management. These gross and abusive behaviors were tolerated if not encouraged by a few in lower managers.
Pros
Great benefits and company culture originating from the headquarter offices.
Cons
Training for the job is completely irrelevant for the position. Usually high degree of nepotism, unprofessional behavior, sexism, rampant bigotry, and various degrees of abusive practices tolerated by lower management.
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3.0
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Not a bad place
Hadoop/Big Data Developer (Current Employee) –  San Jose, CASeptember 14, 2018
Not a bad place to work in paypal. some teams are very good and competitive. If they get any budget issues they will right away terminate the contract of the employees.
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5.0
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Great Job and Benefits
Debit Card Specialist (Former Employee) –  Chandler, AZ 85248September 13, 2018
This company offers good pay with opportunities for different departments and overtime. Accrued PTO and sick time. Sign up for the Employee Stock Program because it is definitely worth it. Training was thorough and benefits started day one. Team leaders are hit and miss but mine was awesome. High charitable options even allowing paid time off to participate in approved charities. Bonus opportunities available for high performance.
Pros
Pto, Sto, Esp, Charity, Health, Dental, Vision, maternity, bonding
Cons
Management is hit or miss, always changing policies
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4.0
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Overall positive experience
Disputes and Claims Specialist (Former Employee) –  Hunt Valley, MDSeptember 5, 2018
learned invaluable customer service skills, great benefits, flexible work culture, career advancement, hardest part of the job was all of the re positioning of the company every year.
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1.0
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Not recommended.
Engineer (Former Employee) –  San Jose, CASeptember 4, 2018
The work day was micro managed with up to 4 meetings a day with most being non productive. Management is prone to hire friends to reinforce loyalty to the manager. Loyalty to the manager was the primary metric for retaining your position. The Management was highly unorganized so the team suffered through many unnecessary crisis situations that resulted in a constant change of technical focus to the detriment of the quality of work. The workplace culture is a command and control model with timid workers scuttling about for cover. The hardest part of the job was the bad planning of management with resulting chaos and the cut-throat politics played by management and the resulting divisive team culture. The best part was when we had much more civil management and a resulting good team culture and work environment.
Pros
Pay and benefits
Cons
Everything else
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Overall rating

3.9
Based on 976 reviews
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Ratings by category

3.8Work/Life Balance
4.0Compensation/Benefits
3.3Job Security/Advancement
3.3Management
3.8Culture

Diversity score

65out of 100

The Comparably Diversity Score tracks how positively diverse employees rate their experience at PayPal.

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