Play YouTube video button
PayPal
76Above average
3.9
Get weekly updates, new jobs, and reviews
Here to help: Coronavirus update
Updated: March 31 2020

PayPal Culture reviews

Found 299 reviews matching the search
See all 1,330 reviews
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
My thoughts
Good company, needs to keep up competitively with current salaries. Needs to be consistent with management and each department Feels ‘clicky’
Overall decent company.
Was this review helpful?
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast moving inclusive company with opportunity for advancement
A day at work is fast paced. Everyone is always moving for agile meetings. There is great collaboration between employees. The staff is multicultural, many different accents, cultures at play at all times.

Work Life balance is encouraged. Many opportunities to improve your skills, Great team building. Management looks out for the employees.


The best part of the job is knowing you participated in the successful launch or change on a Global project..
Was this review helpful?
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great pay, not inclusive for diversity
Great pay management are within a clique which makes it hard for advancement if you are not within the clique. Again pay is very good great benefits, however work culture is not the best.
Was this review helpful?
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
The work is easy. The training is long and can be annoying, but is worth the time.
The culture at PayPal is unlike anything you have ever experienced. The management is fairly awesome. It is easy to advance if you are willing to put in the work. The campus is like that of a college but with other adults, and not annoying teenagers. PayPal also takes care of their people. 10/10 would recommend to anyone.
Was this review helpful?
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Company depending on your manager
Job culture in Paypal is like no other, they really care about their associates. I would suggest any position but "Legal admin", their direct management team does not reflect how open and inclusive Paypal is.
Was this review helpful?
Do you enjoy working at your company?
Help people considering your employer make a good choice.
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Employee & Customer focused!
A typical day is either an 8-hour or 10-hour shift. I learned a great deal about the PayPal Credit portfolio. When management stated that they would do something, they did it. The company was highly focused on keeping attrition low. The culture is very inclusive and diverse.
Was this review helpful?
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
productive and fun workplace with pingpong table
a great company to work for with an amazing work and life balance, co-leagues are very amazing and a new generation of amazing people. really enjoyed working for the company
Was this review helpful?
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Too much political & bad culture
PayPal has changed a lot for the past 12 months.

Senior managements started playing political with no sense of diversity and inclusive for other cultures.
Very American culture with the heroic type leadership. They don't take responsibilities: my senior leadership failed on so many initiatives and can always find the scape goats.

It is amazing to see one novel idea created 20 years of longestivity for the business by the Silicon Pirates. Currently, there is no innovations going on as there are so many competitions trying to take the market share rapidly.


The business is now just playing catch up game even they claim the growth. If you pay close attention in the competitions, you would realized it has many softness in the gains.
Was this review helpful?
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excellent place to work
PayPal is like a mini-startup company. So aggressive. But rewarding with respect to the community and the work culture and rewards. I have been at PayPal for 15 years in several times, and am always very happy with PayPal.
Was this review helpful?
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great relationships, better people
PayPal has always been about the customer and the community. The innovative atmosphere and the leading by example made it a pleasure to work there for as long as I did.
Was this review helpful?
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Everyone has friendly face and people can be helpful but usually to themselves. Greats atmosphere that makes you want to get things done. Location is perfect with freeway and public transportation is available across the street.
Was this review helpful?
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Diversity at its greatest
I enjoyed the genuine diversity!
Excellent training team.
Awesome motivation amongst teammates.

Company morale was great.

PayPal have good events in showing appreciation to employees
Was this review helpful?
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Place to work.
Team leads and manager make sure you succeed at what you do. Trainers get your prepare for what you will do before you get on the floor. PayPal is involved in a lot of sharities and always gives back to the communities.
Was this review helpful?
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Contract employee
Loved working at PayPal! I was full-time remote due to those that I support were out of state. I was a contract employee, hoping to be brought on, but due to the eBay split, I wasn't. However, I loved the culture of PayPal and the employees were really happy to be working there, etc.
Was this review helpful?
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Overall Great Place to Work
I personally work in a call center environment. I receive calls from customers need assistance and I help assist other agents that need help. The job can be stressful and is stressful quite often. When you are dealing with people who use you as a lively hood things just have to work.

Management has been great for the most part, there has been a few managers that were less than ideal but that happens. Upper management seem like they care about the employees.


Overall the most enjoyable part of the job is the people I have met on the job.
The culture is great and very inviting to all. They offer ways to get involved in the community through offering volunteer time off pay, sponsoring local charities and more. I would definitely recommend anyone to work here.
Was this review helpful?
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun and very easy work place
I had a great time, and the systems to use was very easy. The hard part were reading transactions more than anything else, and the management was amazing. I recommend trying the place out if you can handle customers yelling at you about a debt they owe.
Was this review helpful?
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Unethical work culture
Like most of the US corporate culture. Less and less successful management as time progresses into the future. This company consumes youth like Battlefield earth is the worst movie ever made about PayPal's culture.

Management is a Mafia of profit seekers. If you aren't management you are a tool. You cannot trust them. If you are experienced you will experience a "secret society" level of corporate preservation. If you are young you will get a strong feeling of being judged by peers that only have "University Academic" experience of a problem. Solutions tend to be copied from open source, and my colleagues from Generation X and before.


You have people basically putting their wifes and husbands through medical/dental school spending 99% of their work time on the phone starting up a business during office hours. And when you find this out you might get fired for highlighting it. Its very unethical workplace.
Was this review helpful?
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun
Great place to be.Managers nice to work with.A team built company with much incentives.Hardest part of the job is nothing to talk about.Fun place to be.
Was this review helpful?
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Positive and growing environment
Immediate supervision is great, and will work with you to help grow your career. Job advancement is very attainable within the job you have, or to cross train to achieve higher level position.
Was this review helpful?
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Amazing job
Best call center job ever. Amazing pay (including bonuses), amazing culture. Lots of room for growth & development. Miss this job, wish it didn’t shut down.
Was this review helpful?
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Benefits
Great benefits and cares about employees and gives back to the community!

Great co-workers
Loved the location
Helpful staff

Paid days off

Great health benefits
Was this review helpful?
Claimed Profile
Want to know more about working here?
Ask a question about working or interviewing at PayPal. Our community is ready to answer.
Overall rating
3.9
Based on 1,330 reviews
5
492
4
442
3
231
2
94
1
71
Ratings by category
3.8
Work/Life Balance
4.0
Compensation/Benefits
3.3
Job Security/Advancement
3.3
Management
3.8
Culture
Diversity score
69
out of 100
Comparably
Diversity Score
TOP35%
In the Top 35% of similar size companies
The Comparably Diversity Score tracks how positively diverse employees rate their experience at PayPal.