PCM Services Employee Reviews

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management is horrible
former employee (Former Employee) –  Beltsville, MDJuly 30, 2018
Not a stable company. Managers are all overpaid and lazy. Too many hands in one pot. Lie about everything. No career growth not a stable company. Liar
Pros
nice office
Cons
mangers and owners are over paid and greedy. too much focus on the wrong things
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One hour of training and your taking calls
Help Desk Analyst, Lewis Center Ohio (Current Employee) –  Lewis Center, OHMarch 20, 2018
No chance for advancement within the company once you start in the Service Center you are stuck. You have to quit and come reapply for a position to get a raise it is insane. Management has little to no technical skills, tier 3 leads take calls from customer instead of handling escalations.

Level 1’s have the Knowledge Base and their immediate neighbors for assistance on calls if they get stuck. Leads are never available because they are on conference calls with client support team or taking the same call as level 1’s.

It is a nightmare Support center design
Pros
It is well light
Cons
Read above
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Good work enviroment
Project Administrator (Former Employee) –  Lewis Center, OHMarch 5, 2018
Top of the line computer equipment... excellent technology... A lot to learn and do here at PCM. Would love to stay but at this time I need a higher paying job.
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Great Place to work
Carpenter (Former Employee) –  Washington, DCApril 25, 2017
Great place to work in the MD, VA and DC Metro area
Great company to work for and to have worked for one of the best owners it was a honor to work here.
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very hands on.
Laborer Foreman (Current Employee) –  Beltsville, MDDecember 29, 2014
this job has been very hands on and taught me a alot as far as how to use certain mechanical devices.
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Overall rating

3.7
Based on 6 reviews
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Ratings by category

3.5Work/Life Balance
3.5Compensation/Benefits
2.8Job Security/Advancement
3.2Management
3.3Culture

PCM Services Reviews by Location