Questions and Answers about PCM

Here's what people have asked and answered about working for and interviewing at PCM.

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  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

13 questions

Be alert. Sit up straight. Dress to impress and expound on your customer service skills.

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The vacation policy is different depending on what state you live in. In CA, the vacation hours roll over at the end of the year. In Ohio, you loose your vacation hours at the end of the year. How a company can have different policies depending on where you live is beyond me.

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No wage increases ever, not even a review, so the pay you are hired at is where you stay. No opportunity for advancement. Constant reporting changes due to a revolving door of Execs. No Christmas party or anything ever for the employees. Emails from upper management leaves most employees scratching their heads with disbelief on the idiotic decisions they make. Corporate strategy changes constantly.

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The offices have heat and air conditioning. Basic vacation and sick day policy is about it. Health insurance is expensive and changes every year (goes up in cost and down in benefits). They claim to be a technology company but their infrastructure is aging and they don't have much concern to update it. The end users desktops are 6-8 years old and the file servers in production are 10-12 years old.

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What day can you start

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Not too long for me. It took me a week from start to finish.

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Will always be a sales based company that will never treat it's employees with kindness.

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Since their systems are frequently down, there is a lot of stress in sales to try to make their goals and for the understaffed IT Department to apply another band aid solution to fix the aging infrastructure. Upgrade projects are poorly planned, terribly communicated and usually lead to more outages.

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5 sick days, and believe me you will want to take them all. One of the few benefits this company offers.

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Replace all of upper management with new faces (not more friends and family members).
Quit laying off valuable employees and replacing them with offshore workers.
Start investing in the company's infrastructure with new systems.
Start to recognize and reward employees for their hard work.

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