PCM Employee Reviews

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Flexible
Program Manager (Current Employee) –  Columbus, OHJune 8, 2018
Management is very good at working with you on work life balance. Good group of people as well. Although they have done some work on one floor of the building, they need to spruce up the second floor as it is a bit dreary.
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Nice place to work - slow days and fast days, it varies.
Project - Service Desk Analyst (Current Employee) –  Lewis Center, OHJune 4, 2018
Good people to work with and are very helpful at all times. Co-workers are flexible when it comes to covering your sick days or vacation days when needed.
Pros
Steady pay
Cons
No advancement to speak of.
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All in All this is a far company
Director, Credit, Collection and Accounts Payables (Former Employee) –  El Segundo, CAMay 28, 2018
All in all this is a far company to work for. You just have to put in the time and effort to make it what you want it to be.

Nothing more to say.*
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It's a Sales job
Account Manager/ PCM (Current Employee) –  Alpharetta, GAMay 15, 2018
It's a sales job, you have to sale to really make the money. The base pay is 30,000 which won't really help you out. So you have to sale to make the real money but every month the quota moves up eating up the commission you create.
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More support from management
Inside Sales Representative (Former Employee) –  Foxborough, MAMay 3, 2018
Communication is important, and there was not much sent to the team on a timely basis. Management was helpful but they need to improve a bit on support
Pros
team atmosphere
Cons
lack of support
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Sometimes too relex but overall Good
Machine Operator/Material Handler (Former Employee) –  Greenville, SCApril 27, 2018
The boss were a very good boss, and very fair in their salaries,and sometimes too relax in their overseeing of their workers, but try to do the right thing
Pros
lot of breaks
Cons
too relax
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Client specialist
Client Service Representative (Former Employee) –  Indianapolis, INApril 5, 2018
Worked with a good group of people and found management to be very good at helping keep things under control. The workplace was clean and there were windows all around.
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Poorly Managed Company
Technical Support (Former Employee) –  El Segundo, CAMarch 20, 2018
No wage increases ever, no matter how great you perform or how long you've been with the company, not even a review. Also there is no opportunity for advancement since they would rather hire someone off the street at a lower pay rate.

Your manager will change often as the constantly hire in new VPs and need employees to report under them. You will probably report to someone in another state or another country.

The company constantly makes acquisitions to hide the fact that they are failing. The systems and processes are below standard and every new company they acquire brings their failing concepts and ideas to PCM, which PCM implements. They have 5 different ERP systems that are not integrated and there are never any clear cut plans when they roll companies into PCM.

Layoffs are occurring weekly as they are trying to build up the coffers for their upcoming shareholder law suits.
Pros
Free food when the vendors occasionally bring something in
Cons
Where to begin
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Challenging workplace
Midwest Service Delivery Manager (Current Employee) –  Chicago, ILFebruary 7, 2018
This company allows for you to work without a manager looking over your shoulder so that you can succeed or fail on your own merits. If you work hard on a given contract you have the ability to advance. When there is an issue management is there to help you correct the issue and continue to grow.
While working at PCM I learned to lead a large team across multiple states as well as lead the team to succeed on projects and daily jobs.
The hardest part of the job was to meet all the required SLA and tasks of the contract with the level of staff at times.
Pros
a good paid time off and off of health care
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Poorly Managed Company
Inside Account Executive (Former Employee) –  Raleigh, NCJanuary 22, 2018
It isn't clear to me that the management of the company understands how to create a productive environment for their sales professionals. Middle management was lacking in enthusiasm.
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Good place to break into the Field.
Service Desk Analyst (Current Employee) –  Lewis Center, OHJanuary 4, 2018
Its a good place to get into the IT field but not a lot of advancement options or increased salary potential. Everyone makes the same. Not everyone works the same
Pros
Good experince, decent pay
Cons
Not a lot of advancement options.
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It is a place where you will grow.
Sales (Former Employee) –  El Segundo, CADecember 14, 2017
PCM is a place where you should be on top of your game.
You are required to fulfill activities such as 50 dials and at least 4 hours of talk time. You have trainings from different vendors every other day and other trainings provided by management.

You will learn new technical products from major vendors such as Apple, Dell, Adobe, Microsoft, Symantec, Sophos etc.
This is the part of the job I enjoyed.

I enjoyed working there because I have bonded with people I worked with as well as my clients.
Pros
Free lunches, spiffs, trips sponsored by vendors
Cons
Fast paced and can be stressful to commit to sales quotas
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Cold-calling, cut-throat industry
Inside Account Executive (Current Employee) –  Alpharetta, GANovember 15, 2017
You'll be cold-calling 60+ people per day. You're provided decent training, but the systems you use are all but useless half the time, feels like picking numbers out of a phone book. Go read a stock report on PCM, it doesn't look good. As of me writing this, the company is solely focused on growth, but only with companies that have 100+ users, which is not a market they can compete in. This ends up hamstringing you in terms of controlling who you can sell to. Management wasn't bad, but orders come from the top and with growth, sales, and stock in decline, that means a lot of pressure to succeed soon after you start. Your managers will constantly pressure you to go above and beyond expectations. I very much like my coworkers, but all of us more or less hate the actual work. Hardest part of the job is actually hitting your quotas, because as stated before the company is trying to compete in a market where they are sever underdogs and have no real name recognition. Most enjoyable part of the job honestly is just the people I work with, which is most of the reason I've stayed.
Pros
Lots of training (though maybe too much); lots of sponsored lunches/happy hours
Cons
cold-calling; tough market
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Lied to
Account Executive (Former Employee) –  Rio Rancho, NMNovember 3, 2017
PCM is great if you can live in the illusion for a while. However, promises of advancement and job security are never upheld nor honored. Disappointed.
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Great Place to Start your Career
Account Executive / Solution Specialist (Former Employee) –  Chicago, ILOctober 25, 2017
Great place to start your career and a friendly work environment. Was able to learn a lot from upper management and were always supportive of me and my team members.
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No stability
Sr. Account Executive (Former Employee) –  Miami, FLOctober 16, 2017
PCM changed sales territories so many times, it made it impossible to feel like you had firm ground under your feet. If they were to stabilize this, I would consider going back to work for them. I think I would prefer working in their educational division, since this would be more to my area of expertise.
Pros
Contests, vendor contests, healthcare, 401k
Cons
No stability in their policies, lots of management changes.
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IT Sales
Account Executive (Former Employee) –  Rio Rancho, NMSeptember 28, 2017
Responsible for sales and marketing information technology solutions and services. Sales and services for Dell, HPI,
HPE, Cisco, VMware, Juniper Networks and many others. New employee team system training.
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Poor systems and back end processes
Corporate Sales Manager (Current Employee) –  El Segundo, CASeptember 14, 2017
Currently PCM is on 4 different ERP systems and 3 different CRM systems. Sales spends and excessive amount of time focusing on the wrong activities which impedes sales growth. The executive management team at PCM has shown the inability to lead PCM forward.
Pros
Some really talented people
Cons
systems, process, executive manamement
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Pcm
Sales Manager (Former Employee) –  Albuquerque, NMSeptember 11, 2017
Loved working here. Fast pasted sales in IT. Great team from upper management down. Managed a team of 13 reps calling all over the US, was a great time. Was sad to be laid off, great company.
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corporate layoff
Account Executive (Former Employee) –  Rio Rancho, NMSeptember 8, 2017
PCM was good pay and a straight forward working experience, but I was very disappointed with the way they handled my termination, along with the termination of 65 other people
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Overall rating

3.4
Based on 145 reviews
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3.6Work/Life Balance
3.2Compensation/Benefits
2.8Job Security/Advancement
3.2Management
3.2Culture

Diversity score

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55out of 100

The Diversity Score tracks how positively diverse employees rate their experience at PCM.