PCM Employee Review

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Learned alot about insurance claims
Asst. Claims Manager / Cashier (Former Employee) –  Mesquite, TXJuly 21, 2014
The co-workers were very nice. I assisted those co-workers who needed help in retrieving files and starting new ones.
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Poorly Managed Company
Technical Support (Former Employee) –  El Segundo, CAMarch 20, 2018
No wage increases ever, no matter how great you perform or how long you've been with the company, not even a review. Also there is no opportunity for advancement since they would rather hire someone off the street at a lower pay rate.

Your manager will change often as the constantly hire in new VPs and need employees to report under them. You will probably report to someone in another state or another country.

The company constantly makes acquisitions to hide the fact that they are failing. The systems and processes are below standard and every new company they acquire brings their failing concepts and ideas to PCM, which PCM implements. They have 5 different ERP systems that are not integrated and there are never any clear cut plans when they roll companies into PCM.

Layoffs are occurring weekly as they are trying to build up the coffers for their upcoming shareholder law suits.
Free food when the vendors occasionally bring something in
Where to begin
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Challenging workplace
Midwest Service Delivery Manager (Current Employee) –  Chicago, ILFebruary 7, 2018
This company allows for you to work without a manager looking over your shoulder so that you can succeed or fail on your own merits. If you work hard on a given contract you have the ability to advance. When there is an issue management is there to help you correct the issue and continue to grow.
While working at PCM I learned to lead a large team across multiple states as well as lead the team to succeed on projects and daily jobs.
The hardest part of the job was to meet all the required SLA and tasks of the contract with the level of staff at times.
a good paid time off and off of health care
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Overall rating

Based on 136 reviews

Ratings by category

3.6Work/Life Balance
2.8Job Security/Advancement

Diversity score

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55out of 100

The Diversity Score tracks how positively diverse employees rate their experience at PCM.