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3.8 out of 5 stars.
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Pearson Employee Reviews

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United States1,523 reviews

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3.9Work-Life Balance

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Good part-time job during college

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A typical day of work would include checking test takers' identification, admitting them to take their tests, proctoring the test takers while they took their tests to maintain security , and then deliver the results of the test to the appropriate place. Some other responsibilities were general test center upkeep such as, keeping the test area sanitized and, if need be, doing some repairs on the test center computers.The hardest part of the job was being able to juggle my work schedule around school, which I was attending full-time. The most enjoyable part was learning about all the different professions that we administered test for.


flexible with school, very easy commute


not in my field of expertise, not many opportunities for advancement
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Pearson is the world’s learning company

Pearson is the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.
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Pearson insights

Based on 682 survey responses
What people like
  • Ability to meet personal goals
  • Clear sense of purpose
  • Time and location flexibility

Pearson has a great culture and job benefits

I highly recommend this company. Although there was some restructuring and difficult transition the culture is great and the company has amazing benefits.


Benefits/work life balance


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Great temp job

Worked as a temporary test scorer. Short term gig. It was fast paced, but fun and challenging work. Mostly worked independently which is my preference. Liked my co-workers as they were all very nice . I would work there again.
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Scoring Director (remote)

Pearson has been a great company to work for. I am a remote employee that feels engaged and connected with the on site employee's. Downside is being remote I do not work year around and HR doesn't seem to care about keeping the remote staff employed once their project ends. Overall an ideal employer
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Great ideas, but technology issues

The people are great the workplace is great. The leadership needs to be more visionary. We're in a fast pace business environment. Pondering the safest direction can often allow the competition to move ahead.
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would probably be the worst place I ever worked

The management there was terrible the work was not hard but inconsistent and not very organized. It was never quite clear how you could advance in the job and what opportunities were open for advancement ever because it was only a seasonal job
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Enrollment Management Administrator

There is no work/life balance. Managers were allowed to be disrespectful with no consequences. I was made to feel less than a person after meetings with my manager. I would get praised by upper management but my manager would constantly put me down.
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A nice place to work

I had a good experience during my 6 month consulting job. They were moving offices and some people were being let go so for them if was stressful. For me it was fine.
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Good Temp job

Good for temp work. Hours go from sparse to overtime. Contracts dont always last the amount of time offered. Most managers are good, some will make you wonder how they still have a job.
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Good place to work at

I have work to do, don't have a micro manager. I do my work, help others if I can, and call it a day. The flexibility is what keeps me here. Pleasant co-workers that are uplifting and can be helpful.




horrible pay for lower classified employees that have been here a long time.
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Good working environment with dynamic work conditions

Working at Pearson was a good, but challenging, experience. Working as a test administrator, you are required to work quickly and consistently in a work environment that can be busy one moment and then quiet the next. I found it to be a positive experience proctoring exams for professionals.
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Stay away

I thought for a long time about whether I wanted to post any reviews of this company, because I am honestly so much happier now that they're in my rearview mirror and am hesitant to relive things. But I really want to caution potential applicants. They are good at making their employees very jaded while stringing them along with broken promises about how things are going to get better. The job descriptions on their website do not match what is actually needed for the roles. Training is a joke, you learn most of what you need to know from your peers once you get to the floor. The systems are outdated and not built to handle the volume of leads coming in for each school so everything breaks constantly and none of the systems are linked to each other. They legally aren't allowed to fire you over not meeting enrollment goals or write about it in your yearly review but they'll always find a way to punish you or fire you because of it. Senior management puts it on ground level employees to influence culture and middle management are not bought in to company values. This is also a for-profit company and they run all their non-profit college enrollment departments like for profit schools. You aren't there to help students, you're there to sell to them. The departments are filled with ex-University of Phoenix employees and culture is really passive aggressive and toxic. Managers are useless for the most part and are just there to micromanage. Goals are unattainable with how leads are managed and the for profit culture really comes through when you express concerns about how students - 
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Pearson has made drastic changes to their structure in Recruiting. Mandatory nine hr shifts with a half hour lunch. No room for growth as they hire externally ONLY for management, unless for a Sr EA position, where tenure in lieu of job performance is the criteria for advancement to such position. They use an external company to authorize employees time off requests.
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Productive and a good place to work.

It was fun to work with every single employee. Non-stress site of work made working much easier. Communication was always the key to keep productivity up.
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Great benefits for contract workers

Great benefits for contract workers. My manager and director were great! Told me what to do and if I needed direction it was provided. Co-workers were very helpful as well.
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Great project. It's a great temporary job. Stayed busy and a lot of collobaration with other scorers. Able to make appointments, great supervisor and environment
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Love this

This is my first time working for Pearson. I loved it! great culture great staff just an all-around good experience. Even though this was a seasonal position, if I have the opportunity to work with Pearson again, I would in a heartbeat!!
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Can work from home at any level of the organization!!!

I can provide a four-star (out of five) rating. The JobWork/Life Balance is fantastic. There is a lot of flexibility on working hours and you have up to four-week Sick Leave. When you just start you have 10 days of vacation, 5 personal days and several Holidays. You can perform most of your tasks from home. People at every level of the organization work from home and it is very common and accepted by all workers.
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I enjoyed my time at Pearson and learned alot.

Excited i enjoyed working with our Director, the Call Center Manager and the HR Generalist. They were fair, professional and understanding. You were given the opportunity to share your ideas to help grow the business. They were employee and customer focused, driven to success.
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Friendly environment to work.

Management and peers are really friendly and supportive. Salary and benefits are not attractive. Flexible work schedule. Good at work life balance. Overall, it is a good place to work.
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Overall rating

Based on 2,117 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Compensation/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture

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