Picker/Packer (Current Employee) – Westminster, MD – January 30, 2019
First of all: If you are in desperate need of a job like I was, this is by all means a good place to work since you need no experience and the work is easy. HOWEVER: The management is horrible and it is so hard to advance. They tell you that they have promoted you and then wait MULTIPLE (not just one or two) MONTHS to move you to your new job, usually without warning. When you needed that promotion for the raise, that extra dollar means nothing when you've been waiting for a little under half a year. Not to mention the management seems to be out to get people who work hard, but do nothing when passing by workers who clearly aren't working. As a general rule of thumb, my experience has been if you go in and work at an average level you will be left alone. You wont be able to advance, but the management will leave you alone. If you go to work, work hard, and care about your work and what the customer is receiving, the management will nit-pick you to the point of quitting or getting fired. I really enjoyed my work and loved working there in the beginning, but as a worker who ACTUALLY CARED I was thrown under the bus so many times. I have watched countless times as a supervisor walked past 3 or 4 workers who weren't even trying to pretend they were working, just talking, and then seconds later, tell a good worker they did something wrong! I know my work is good, the company knows my work is good, but the management wanted me gone for no apparent reason.
The benefits are the only thing keeping most workers there, and I know because I've asked them. Take it from me,more... keep your head down. Go in, keep to yourself and work, and get out of there.less
3 breaks, good benefits, paid vacation, paid sick
horrible management, little or no advancement, grueling work, cutthroat and stressful environment, generally has too much drama in the work environment
WAREHOUSE ASSOCIATE (Current Employee) – Crawfordsville, IN – December 17, 2018
Still working here and I work with a great team! Everyone gets along and works together to get the job completed. The benefits are excellent but the pay is low! For a family of 5 we barely get by! Free books every month and quarter tho!
A kind and understanding manager with helpful co-workers
Full-Time Mail Clerk (Current Employee) – New York, NY – December 10, 2018
Very high stress situation in the mail room. Too much work for one person to handle. Had to work at a break neck speed. I worked for 11 years full time and now I just cannot keep up with the work. I learned good team skills and how to multitask. I learned how to handle situations that seemed hopeless by focusing on budgeting my work and taking things one step at a time. I work with other team members and we learned to work together helping each other out on the very difficult jobs such as when many heavy boxes needed to be moved at once. The most enjoyable part of my job is getting to know the 200 people I deliver packages to on my floor. They are all friendly and willing to talk about an upcoming book or a book they think I might enjoy reading. The editors and their assistants are friendly and engaging.
Building relationships with editors and assistants
Client Service Representative (Former Employee) – Westminster, MD – November 1, 2018
I would never work for this company again. Sure the benefits are great and you get 10 free damaged books a month, but the managers are on a power trip and you are treated like a child. I enjoyed the type of work I did just not the managers they were very unprofessional.
Senior Business Analyst (Former Employee) – New York, NY – October 15, 2018
Fun place to work - but everyone wants to be an editor. Interesting to see how the book process works. loyal company to their employees if you are good and tries to do the right thing for their employees.
Digital Operations Assistant (Current Employee) – New York, NY – October 8, 2018
This company does not pay it's employees well. You do a lot of work for very little money, even if you have all the experience in the world. A lot of the roles are for such little tasks. Many people are bored or aren't working to their full potential.
Shipping (Former Employee) – Crawfordsville, IN – September 27, 2018
It’s about who you know and if they like you, it doesn’t matter how hard you work or how much you can do, if they don’t like you they will make your life miserable! I wish it wasn’t like this but this is the truth!
Service area (Current Employee) – Westminster, MD – September 9, 2018
The people there are working in an environment with no climate control very hot in the summer time and a lot of physical work. the hourly rate should be more then what they are getting due to the environment. The winter isn't as bad with the temperature the heating unit does smell like rotten eggs. The do need to make repairs on the older building and was concerned for my safety. The people that I worked with are very caring and concern for each other. The most enjoyable part of the time I would have to say was break time. Some of the management there should not be managers.