Hi there! Thank you for your feedback. It looks like we can do a better job of communicating training paths and advancement opportunities at PENN, especially to new hires.
Some things to keep in mind, every technician has an established training development plan with a goal towards attaining ‘journeyman’ status – achieving advanced certifications can earn immediate wage increases, in addition to annual performance-based wage increases. We’ll circle back and identify in our HR/Training systems where we are missing after reading your feedback.
PENN employs (4) full time technical trainers and holds classes in engines, transmissions, power generation, and transport refrigeration.
It’s true! Some training classes are based upon both branch needs and seniority – we’re adding an additional classroom in 2019 to double our training offering.
PENN has a strong record of promoting from within, many of our service managers were prior PENN technicians.
Thank you for acknowledging that we do have a great group of folks at PENN – our technicians are the backbone of our company!
Regardless of my position in the company, I love my job and the experience I am having here at Penn. It's unfortunate that you feel you had a bad experience, but that doesn't mean that what other people wrote positively is not true. The company is actually doing great things. But, we do hope you have better luck and find happiness wherever you presently are working.