Sales Manager (Former Employee) – Vienna, VA – September 5, 2017
Typical day at work consists of making 20-30 phone calls per day. Check 70-90 emails per day and also send 30-40 emails. Learned to close deals and work with sales managers to close. Hardest part of the job is the hours the most enjoyable part of the job was the comradere.
Service management (Former Employee) – Southern CA – September 19, 2018
Upper management is clueless when it comes to their subordinates. There is a "good old boys club" in San Diego. GM's don't relate well to most employees. Management cannot make the decisions necessary to improve department performance. GM's operate in fear of the upper management instead of having the courage, to make good, sound decisions for the good of the dealership. GM's force managers to make personnel decisions that are not necessarily good for their department. GM's rely way too much on the fact that you work for "Penske" that should be enough when giving a 25 cent raise to a struggling hourly employee. Now there is a no rehire policy. Many rehires still work for the organization.
Strong benefit package as dealerships go, great facilities
Upper management not connected with the staff. Too worried about what "RP" will say
Service Advisor (Former Employee) – Clovis, CA – September 13, 2018
Be prepared to write up 30 R/O's a day or you can't make a decent paycheck. Management is seen very rarely. Management is never around (a lot of "vacation days") and when they are around, they mostly avoid you, unless there is a problem. Everyone (advisors) are on a different program. They don't care as long as you sell. Also, be prepared to upsell a lot of unnecessary work just so you can make a paycheck. Everything is commission based. No hourly or salary. Decent benefits, but everything else is a let down.
Horrible culture no training for new people and no advancement for senior sales . Sad to watch such a great product and location go down the tubes based on poor management . Mercedes Benz of Bedford . I though it would be a great organization to work for their motto was hire the best and make it hard for them to leave . Maybe it is just the Ohio market ,but I watched every good salesman and manager leave.I doubt the CEO see's what really happens in Cleveland .
Accounts Payable Specialist/File Clerk (Former Employee) – Phoenix, AZ – July 21, 2018
Penske Automotive specifically the PAG group is difficult to wrk for. They tell you they encourage your thoughts and recommendations on process improvement, but shut you down before you can fully present your idea. The management team is afraid to go against the Controller for fear they will loose their jobs. Bot a pleasant work environment.
Service Porter (Current Employee) – Round Rock, TX – July 18, 2018
Most people think that being a service porter is moving cars around and parking them in designated spots throughout the dealership, however this is just the main duty. Outside of this, you are also at the bottom of the barrel and work for everyone in the dealership, so be prepared to be tasked with everything outside of your job description every 5 minutes. You'll be fixing things the service advisors and/or supervisors forgot to do within their job description and become everyone's personal butler. You do get to work with one other porter which can be nice if they show up on time and are a hard worker like yourself. The hour you get for lunch is a plus, especially working 10+ hour shifts. Overtime must be approved. Lunch is paid for on Saturdays. You'll have to work alternating weekends.
General Manager (Current Employee) – Phoenix, AZ – June 15, 2018
Penske makes you feel like you apart of the environment to change rather than just living in their world. They cultivate ideas and allow younger generations to thrive. Concentration on understanding the different generations makes this a place for ALL. Pay, Benefits, Time off and recognition for performance are all reasons to work here.