People's United Bank Employee Review

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Unorganized local Bank with poor management and technology looking to grow
Branch Manager (Current Employee) –  Stamford, CTMay 7, 2019
Be forewarned !!!
Taking a opportunity with People's United Bank will be more of a punishment than a career path.
The organization does not invest in their "people" with training and development. Everything you learn will be on the job, and your skill set will no longer be applicable to anything outside of retail banking. And to be clear, their retail banking system is from the stone age. You will be learning how to bank with systems and methods that are 10-20 years behind competitors. People's has not made any major investments in technology at their branch locations or technology advancements such as Apps for their customers. They have a repeat strategy year over year, with failing track records.

As a branch manager at People's United Bank be ready for a hectic seven day work week with 10+ hour workdays. Several challenges in your role responsibilities such as: untrained staff with no skill set and lack of resources to get them up to speed. Unattainable sales goals which you are accountable and underdeveloped co-managers (if you are lucky enough to have one at your branch). Also, be ready for broken promises from leadership with no transparency.

For customers of the bank, please know that you should anticipate a very broken service process. What would normally take 3-5 business days at any other bank, will take up to one month to complete at Peoples. Take your money elsewhere! Unless of course, you'd like to open a low paying CD account so that the bank can lend it out at a much higher rate to the same customer base.


Recommendation to People's: INVEST in your
  more... PEOPLE! STOP hiring big wings that cannot push for innovative change throughout the organization. Perhaps that will help with the retention of talent at your local branches. INCREASE your pay rates for branch level employees so that you can actually compete with your competitors. Good talent is hard to come by and People's has not yet realized that (oh wait... that is still downloading).  less
Pros
Can’t think of any
Cons
No work life balance, Bad compensation, long hours, horrible technology, high turnover of employees, upper management unwilling to help, unwilling to change
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Awsome work place with friendly people
Call Center Representative (Former Employee) –  Bridgeport, CTJuly 6, 2019
You wont regret working here, from regular reps to managers and supervisors everyone is friendly. If we had a location in the GA I would certainly keep my position. Easy going call center, mostly friendly customers with the possibility of sales commission opportunity and all.
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unorganized and poor management
Senior Commercial Lending Processor (Former Employee) –  Melville, NYJuly 2, 2019
No structure and management was not helpful. I was hired to assist another processor who left shorty after I started. Leaving me to fend for myself.....................................................................
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Overall rating

3.4
Based on 443 reviews
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3.4Work/Life Balance
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2.8Personal Development

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2.8Family Support

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