Great place to start when first get into the banking industry
Senior Customer Service Associate (Former Employee) – Wallingford, CT – March 14, 2018
Do not expect to be paid well initially if you are working in the branches, but you will gain a lot of experience and learn about the day to day operations of a bank very quickly. If you are sales oriented and a go getter, you have the ability to advance. Working in the stop and shop branches can be challenging with high customer volume and a high pace work environment, but those up for the challenge can thrive. Working under a great manager can make all the difference with your experience, as I was lucky to have one of those great managers. There is a very high rate of turnover unfortunately, so they expect you to learn relatively quickly.
Manager (Current Employee) – NY – December 29, 2017
People's United Bank gave me an opportunity to acquire my licenses and use them. Allowed me to be a true banking professional. In order to be successful, you need to be comfortable in a proactive sales environment.
• Operated as the frontline of sales using various methods including but not limited to, cross/relationship selling, in-and out-bound calling and supporting product marketing and promotion techniques and campaigns. • Facilitated the fulfillment of customer banking requests by assessing needs, advising and applying the appropriate product or service matches. • Reconciled daily transactions and adhere to compliance procedures and internal/operational risk controls, in accordance with all applicable bank policies and regulatory standards. • Awarded three individual awards for opening the most accounts in the branch in May, June and July 2015.
Banker III (Current Employee) – East Hills, NY – December 5, 2017
There are 4 different types of bankers, No one really knows what their roles are. Most branches are mostly slow, except for branches way out east. Vacation time off is pretty good, about 3 weeks. NO holiday bonus or raise. No individual sales goals , only a branch goal.
Banker (Former Employee) – North Andover, MA – November 29, 2017
I enjoyed my time at Peoples United. I didn't hate it but I didn't love it either. The days are long, breaks are short. Some days are super busy and you want to almost quit and other days are slow and you also want to just walk out..
Financial Service Associate (Former Employee) – East Hartford, CT – November 20, 2017
We would come in on time every day and would check in everything before we go out to our stations with out money drawers. We opened/ closed business/personal accounts. I worked at 2 different locations and I loved Glastonbury on Oak Street and learned alot and was able to attend lots of classes to get to my FSA status. This job was not hard but sometime you got to see all the experiences people have in life and seeing people work themselves out of it and helping them in the end. When I moved to East Hartford it was different; very negative work space when new manager came in and i was let go with in 3 weeks of here being there and she really pushed it and it was very sad to see.
Financial Service Associate (Former Employee) – Norwalk, CT – November 18, 2017
The manager at the time, stayed In her office all day with doors closed. Never wanted to help customers or her teller line with anything. I worked at People's Bank from 1999-12/2005, the best managers with excellent leadership and a very positive work environment. Today, they hired younger inexperience managers who cant speak English.
There's a ton of different angles this company can be reviewed from; from the branches to the countless departments in Bridgeport Center. My department was fun, laid back, and had a family like atmosphere. My manager was flexible, reasonable, and treated everyone like adults. That's just my department though. There was three or four different departments just on my side of the floor, so it definitely varies by department. Salary was well below industry standard and the raises and bonuses are a joke. That's a knock on the bank itself though, not the specific department I worked in. Benefits are pretty good and there are plenty of PTO hours available. One thing that's aggravating is the CEO sends out an earnings email every quarter talking about how much more money the bank made compared to the previous quarter and year over year, yet the only people that see a cut of that are the top floor. I learned a ton about the industry my department concentrated on and will absolutely use everything I learned in my next position. Good place to start, but don't count on being there for more than 2-5 years if you want to live somewhat comfortably.
Management in this location was horrible and treated employees as if he didn't care about them as individuals. The company hired from outside for supervisor positions rather than employees who have been there a while.