Bad Experience with Upper Management - I do not recommend.
Title Agent (Former Employee) – Katy, Texas – October 22, 2018
The overall job duties were not bad. It was busy, but the expectation is unrealistic for the so-called required number of tracts per week to be completed. The management (direct supervisor) was good, but the department Director goes rogue when making decisions and does not listen to the agents actually doing the work. There is a lot of "behind the scenes conversations" that are not accurate and some people are in positions that should not be there. This is a cut-throat company, that does not adequately train for their expectations, then uses it against you to get rid of you when they need to get rid of agents. They send you emails with documents and say, here, read this and do the work. If you ask questions, they say you are unqualified. Title Reviewers each have their own style and guidelines and none follow the same protocol. These reviewers then complain that the agents are not doing their jobs. It's pitiful. They tell you to work only 8 hours a day, but then criticize you when you don't get enough work done. Seems to be very poorly managed and unorganized. This company says they are dedicated to their clients, but they are not. I enjoyed the beginning of this relationship, but the Director in this company is unqualified to manage people. Period.
Low Pay for Expectation of Title Agents