Great People That May Go Unappreciated
Tier II Lead Customer Service Representative (Current Employee) – Redwood Shores, CA – September 16, 2013
There are some great people working here.
Everyone shows up with a similar attitude and that energy is shared throughout the day among the group. No one is afraid to ask questions as there is a very helpful attitude when it comes to training and assisting each other in the team environment.
The job has taught valuable skills in the importance of writing, management, and communication that can be applied to any job.
The hardest part of the job is simply attacking seemingly endless flow of work that keeps coming and never stops.
Management does it's best to alleviate the stresses of the job, but most everyone here is over-worked and becomes over-qualified for their position in a short time. The trial-by-fire has made many people qualified for something better, but advancement always seems to take much longer than necessary.
Good benefits, location is relatively convenient, small company with room for growth
Nepotism is common, sluggish Advancement