Employees are NOT on call 24/7. Very few calls come after hours - only true emergencies and very seldom does this happen. We at PMS are always willing to listen to our employees and wish we were given the chance to resolve issues. When an employee walks out without notice - we honestly can't help them.
Bonuses are not promised to any employee - only in special circumstances. The owner has been in this area for quite a few years. With 8 locations in the South - I believe his roots are clearly defined.
Manager at our Louisville, KY office has plenty of experience in DME Management which is what we need. As for showing favoritism - it may be easy to think favoritism is being shown when good employees are singled out. Some employees are not aware of the hard work when they are hired - and the ones who don't realize that hard work is expected - often don't stick with the job.
There are employees who are hired to work with the customers in the field and employees who are hired for installation & repair in the shops. There are many, many duties for the office staff in keeping up with the jobs to include invoice entering, parts ordering, phone calls and scheduling among many more. Every job done has gone through a process via the office staff before it gets to the field.
Comment – April 27, 2016
please make that free lunch times - not free lunches Sorry!
I have been here over a year and have found no bad attitudes, no 'cheap boss'.
PTO - sick leave & vacation is provided to full-time employees. Insurance is available to anyone and small companies often cannot afford to provide it. Unemployment is not available to employees who quit without just cause. Veterans need our medical equipment year-round - not a seasonal job.