Disclaimer: My role of UX Director in the USA was eradicated in July 2017 and the following is based on my views from July 2017.
The company maintains an offshore business model (low priced development) and while intentions to migrate to being a cutting-edge, innovative organization are articulated, it doesn't appear to have the capability to break out of platform-based features and services development and simple web apps. As such, innovation is largely absent and budgets are not conducive to the research necessary to get the company where it wants to be.
People are warm, friendly and respectful for the most part. Autonomy and trust are given to employees.
Good, respectful people and good company intentions
Low budget services mindset and usually not positioned to walk the talk