Pet Supermarket Employee Reviews

Found 356 reviews matching the search See all 358 reviews
Sort by: Helpfulness | Rating | Date
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Where One Good Employee Carries Everyone else including Management
4th Key Manager (Former Employee) –  Northern FloridaFebruary 16, 2019
One of the Worst Pet related Stores to work at! I have worked at Petco and Mom and Pop Pet Stores. They Hire people who know nothing about Animals and then use the few employees that do know things. If you work hard you get used more. Your job is at stake for not pushing their dog food brand. The management is a bunch of uncontrollable tantrum ridden toddlers. The Animal care is at best appalling, only certain animals are socialized. Absolutely sickening!!!
Pros
Ok discount
Cons
Everything About the Job
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun Place to work until Management or Corporate gets involved
STORE MANAGER (Former Employee) –  rather not sayFebruary 13, 2019
Took years to even get a raise and it was very small. Sales associates get $.06 cents a year raise or a little higher but no more then 25 cents a year at best if they were rated the very best in every category & if they even get one. This year they did not even give them one. They are inconsistent with the pay for managers. The company has no idea what they are doing and policies change all the time. They try to implement things but a year later even after training it still doesn't get implemented. Very outdated and they need to get with the times. Have to hand check in trucks, circle it on paper, scan it to a hard drive, email the invoice in to be paid, & stamp it OK to pay. Without the stamp or if anything is missing they ask you to do it again. Inventory is a mess. They cant keep things in stock including the basics to keep the animals in the store clean. Even if your on hands are correct! Always an excuse but basically they don't order enough, but will blame you! Any meetings, inventories, or other events are extra mandatory hours for the manager and the assistant manager, but don't count as your must work 45 hour work week (salary). With 8-10 stores in the district you are required to work each and every one and do their inventory in addition to working your 45 hours plus each week because they don't want to pay for a crew to do inventory. Holidays we got 3 off a year but even though its a paid holiday you cant take it until the following year or when its not near the time of the actual holiday. District management is a joke & treats you like complete XXX and even talks  more... down to you on the sales floor in front of customers and your employees. Never any praise and your always told how bad you are. The regional loves his girls but not his guys. He will kiss you and shake your hand and all but not if your a guy. Best thing I did was move on!!!!  less
Pros
discount
Cons
Inconsistency & Corporate level management
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun Family, Terrible Corporate office
Sales Associate (Former Employee) –  Pembroke Pines, FLFebruary 11, 2019
I did not learn much. I learned more from my associates then my managers. Management always has arguments and never agrees on anything. Most enjoyable part of the job was the animals and happy customers.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
when bought by another company
Store Manager (Former Employee) –  Port Saint Lucie, FLFebruary 9, 2019
I did not agree with the negative changes on my position after the new company took over. It was less of a family environment. Much more of a competitive environment.
Pros
close to my house
Cons
pay dropped after merger, no loyalty to long term employees
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Could have been a good company if thought was involved
Store Manager (Former Employee) –  TennesseeFebruary 6, 2019
This company had a set of core values at one point but sold out to a Canadian buyer with no sense of the American job market. Very poor management and God help you if you need help from the corporate office the personnel are very unprofessional, rude and condescending. Everything also ends up on backorder including supplies to take care of the store animals. This company focuses on numbers alone and do not value the employees for driving them if you want to sacrifice all your time but get nothing out of it this is the place for you.
Pros
Discount, working with animals
Cons
Management, corporate personnel
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
productive and fun workplace
Sales Associate/Customer Service (Former Employee) –  Cartersville, GAFebruary 4, 2019
everyone is a family, but just like any family, there are quarrels and arguments. the day to day schedule is usually the same. there certain duties every shift has to do, but you do ed up learning a lot about all types of animals, and how to care for them.
Pros
close to ingles and sonic
Cons
not paid enough
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
believe the negative reviews.
Assistant Store Manager (Former Employee) –  League City, TXFebruary 4, 2019
I promise you deserve to be treated better than this company will treat you. Poor management. Next to no proper training. Inconsistensies in scheduling, merchandising, pricing, products, deliveries on a regular basis. 80% of your job is selling a food that makes most pets sick.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Horrible terrible awful ridiculous
Slave (Former Employee) –  Miramar, FLFebruary 3, 2019
I have 25 years experience in the pet industry, 20 in management they want to pay minimum wage and then have the audacity to talk down to you like a moron. I guess because they are miserable with there own lives. Forget advances they'll come up with any excuse, petty things like leaving a light on, not changing the toilet paper once. Unbelievable place. Please stay away. Management is ridiculous, corporate is worse. Totally lose your sanity in this place lol
Pros
Healing All of there sick animals. Leaving
Cons
Coming to work
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work if you love animals
Sale Associate (Former Employee) –  Ocala, FLJanuary 30, 2019
Great fun place to work if you love pets, you get to meet lots of new people. Jobs not super hard it for require a little lifting but over all a good job of you can get into fulltime
Pros
Easy fun job
Cons
Not a lot of fulltime positions available
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun job
Sale Associate (Current Employee) –  Tampa, FLJanuary 30, 2019
This is an awesome fun job for pet lovers. Daily responsibilities include feeding the animals, picking up the animal waste, helping customers with any animal care questions or concerns and unloading trucks for merchandise.
Pros
seeing cute animals all day
Cons
poor compensation
Was this review helpful?YesNoReport

Want to know more about Pet Supermarket?

Ask a question
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It's not a pet store, it's a Performatrin store
Manager (Former Employee) –  FloridaJanuary 25, 2019
Don't do it. Honestly, if you want to work for free and always be afraid of loosing your job, then this is the place for you. They pay bare minimum, they will work you 10 hours one week, then 39.5 the next, and you can not have a life because you have to have open availability for them to put you on the schedule for two days that week.

They only want to sell their food brand, and they will fire you if you do not sell a ridiculous amount of it. They say the pets are the most important thing, but their animals come in sick and nine times out of ten they let them die.

It's horrible.
Pros
Animals
Cons
Everything else
Was this review helpful?Yes 1NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It's a great company with great ideas but poor execution.
Assistant Store Manager (Current Employee) –  GeorgiaJanuary 24, 2019
In my 2+ years, I have had more fun and made more lasting relationships than anything prior. It's not a place to goof off but you can't hate your job when you're here. However, in recent (2017-18) manager turnovers in the Georgia area, it's become a very 'favorites get the job' type place. Unless you are in good with District management and up you can't advance. Regardless of qualifications or past succeses within the company.
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Terrible place to work at
Sales Associate (Former Employee) –  Zephyrhills, FLJanuary 22, 2019
For starters, the pay is terrible since they only put you down as a part time worker, so don’t count on this job to support yourself. Next, the management is abominable, they’re always right and you can’t say or suggest anything. You do all the work while they stay in the back and gossip all day. Third, they take the “customer is always right” phrase to the extreme, you can never say a customer is wrong even when basic knowledge is thrown out the window for them. Fourth you’ll get yelled at if you don’t sell Performatrin, they tell you to lie about all the other food brands in training. Overall just a very bad place to work, even for a first job
Pros
Discounts
Cons
Short breaks, bad management
Was this review helpful?Yes 3NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
You better like Performatrin
Manager (Former Employee) –  FloridaJanuary 15, 2019
If you don't want to sell Performatrin food, don't even bother applying. Also, do not expect to earn enough money to support yourself. This company doesn't care about it's employees. You are nothing but a number to them. The corporate office tells the stores to operate like you are a "business owner" but they don't want you to. Corporate micromanages EVERY SINGLE THING YOU DO!!!
They take "the customer is always right" motto and rub it in your face. If you refuse a customer anything (doesn't matter what it is) but you feel it is a truly VALID reason, and that person calls corporate, the home office will disregard everything you said or did and give the customer exactly what they wanted. Even if that means an animal has to go to a home that you felt was completely inadequate.
The employee discounts are an absolute joke. You are better off price matching everything you buy.
You could work in management anywhere else as an assistant, or even a keyholder and make more money than you would as a store manager for this company (the company offers zero overtime for salaried employees) and you will without a doubt work overtime. Every week.

Apply with caution.
Pros
Working with animals
Cons
terrible pay, micromanaging corporate, garbage discounts, threats from corporate about everything, rude customers, no support from corporate
Was this review helpful?Yes 2NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive yet Shady
Third Key Manager (Current Employee) –  Atlanta, GAJanuary 5, 2019
The company is a very good company but they will use you if you let them. If you don’t ask about reviews/raises they won’t bother to give them to you. They ask for more than they are willing to pay sometimes. We used to have a lot of perks but the new owners took they away but still expects you to work just as hard.
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor Job Worst
Store Associate (Former Employee) –  Atlanta, GAJanuary 4, 2019
I want to say I been with this company for a year loved it when first started but we went through five mangers within the time period i was there.
I see no future for anyone who works here. We are a multi million dollar company that doesnt care about their employees.
Pros
Animal Discounts, Emplyee Discount
Cons
Managment, Hours
Was this review helpful?Yes 3NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor management
Sales Associate (Former Employee) –  Inverness, FLJanuary 2, 2019
Nothing special, poor management as usual. managers spent their day out in the back with the door open smoking cigarettes and eating food and yelling at employees who would come to the back to use the restroom. The place was filthy, stank like animal urine constantly and management didn't seem to know how to clean up after the animals or themselves.
Pros
get to learn about animal foods
Cons
poor management
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Alright place to work
Sales/customer service (Former Employee) –  Deerfield Beach, FLJanuary 2, 2019
Overall the environment is good to work at if you are fresh out of high school. Everyone is around the same age, pay rate is not good but it is a entry-level, low skill job.
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It’s not worth it
ASM (Former Employee) –  Dallas-Fort Worth, TXDecember 26, 2018
I wish I had kept my previous employment.
They don’t care about you are your family. Just work and shut up. If you want a family life this is not the place you want to be. Do as they say, work when they say and sale what the say. This is a chain gang. No laughing, no talking and no long visits with the animals. You are just another number.
You work long hours with no lunch or break(more than 10hrs), and you travel to others stores with no compensation.
Pros
Still thinking about it....
Cons
No lunch or breaks
Was this review helpful?Yes 4NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
worst place ever.
Sales Associate (Former Employee) –  Panama City, FLDecember 17, 2018
Don't work here. They do not care about their employees!!! they also do not like pregnant employees!!! They do not care about doctors notes. They will try to fire you because you are pregnant.
Was this review helpful?Yes 1NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Pet Supermarket. Our community is ready to answer.

Ask a Question

Overall rating

3.4
Based on 358 reviews
582
498
397
237
144

Ratings by category

3.3Work/Life Balance
2.6Compensation/Benefits
2.8Job Security/Advancement
3.0Management
3.3Culture

Ratings from women

1.9InHerSight Score

1.4Personal Development

2.8Career Opportunities

1.5Family Support

Women rate the female-friendliness of their workplaces on InHerSight

Powered by InHerSight