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Petco
Happiness rating is 55 out of 100Below average
3.3 out of 5 stars.
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Petco Careers and Employment

Work happiness

Scores based on about 1,788 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel they often learn something at work?

About the company

  • CEO
    Ron Coughlin
  • Founded
    1965
  • Company size
    more than 10,000
  • Revenue
    $1B to $5B (USD)
  • Industry
    Retail & Wholesale

Jobs near you

You're seeing Petco jobs close to Ashburn, VA.

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Veterinary

27 jobs

Salaries

Salary estimated from 6.7K employees, users, and past and present job advertisements on Indeed.

Benefits

Employees at Petco have reported receiving these benefits. They will vary by role and location.
Paid time off
Health insurance
Employee discount
Dental insurance
Retirement plan
Vision insurance

Rating overview

Rating is calculated based on 5.7K reviews and is evolving.
3.3920173.2320183.1820192.8720202.882021

Reviews

Guest Experience Specialist in Sterling, VA
on June 25, 2019
Petco was a great job. The pay was right for the work I was doing and the people were great. The only problem was the customers and hours. The days were long and it was very slow paced but that wasn’t a big issue.
Merchandising Operations Manager in Richmond, VA
on July 21, 2021
A lot of favoritism, but if you like animals it can get you through the days. Upper management doesn’t support their employees in dramatic situations (with customers or employees). My advice is to handle everything yourself and keep to yourself if you can. Pay isn’t great for the amount of work you do. Hourly pay for managerial work is laughable, unless you’ve been hired from outside. Internal raises, including promotions to higher level positions, are very small.
Cashier/Sales Associate in Ranson, WV
on July 21, 2021
I was primarily a cashier but also cleaned the animal cages and helped around the store, and it was an absolute blast seeing all the different animals and pet parents. The pay was average for retail, which makes it rather low in the scheme of things so I had to leave.
Assistant Store Manager (“Selling Experience Leader”) in Los Angeles, CA
on July 21, 2021
Petco is all about inclusivity. If I or anyone I've ever worked with was provided adequate training, and the resources we need, we'd be pretty successful. The biggest issue is the lack of consistency. The lack of clarity on policy and operations. Often, management isn't clear on what they're supposed to be doing with reports that load late or can't be found or lack the ability to filter. Operations are reactive and we're always behind the curve. District management, yikes. I've now worked under 6 of them and only one of them was actually interested in empowering store level management to get the tools they need to be successful, but they couldn't authorize us to raise starting wages or give merit raises needed to build a team that was invested in our success. Why would they be? We weren't investing in them. All around, it's just gotten worse.
Senior Guest Advisor/Key Holder in Gibsonia, PA
on July 19, 2021
They’re just getting greedier and greedier, too. They expect too much out of their employees, to the point where I and some others in a management position with me have had our mental health severely depleted.

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Questions and answers

People have asked 320 questions about working at Petco. See the answers, explore popular topics and discover unique insights from Petco employees.

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Interview insights

Insights from 1K Indeed users who have interviewed with Petco within the last 5 years.
Favorable experience
Interview is easy
Process takes about a day or two

Interview Questions

Do you have open availability , and I said yes I do. And this store is close to home for me.

Shared on April 19, 2018

Why do I want to work for petco. Do I think I can do the job. Tell me about your self.

Shared on February 4, 2018

When can you start?

Shared on December 19, 2017

Petco locations

3.6
San Diego, CA
3.2
Houston, TX
3.7
San Antonio, TX
3.0
Braselton, GA
3.3
New York, NY
3.4
Chicago, IL

What's being discussed at Petco?

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  • article
    What’s it like working at Petco?
    Published on May 24, 2021
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