The store always seems to be over hours, so many hour cuts happen. I do not work the full time hours, but I am a full time worker.
Not only is the lack of staff and hours bad, but some of the management is kind of corrupt. There are many nights of just two workers running around. There are two kinds of workers at petco. The first kind are the hard workers. These people are usually the ones seen running around all day trying to do everyone’s job so that the store doesn’t sink. They almost always do not get paid to do half of the things they are doing. This kind of employee is usually under appreciated as well. The second people are the ones who do not do their job properly, and in some cases at all. They seem to always slip through the cracks when it comes to keeping the store staffed with good people. They can be seen standing around or are hiding somewhere to avoid working. This kind of employee often seems to have a personal relationship of some kind with the store leader/management.
As a former SEL/GEL I agree that GMs need to actually work more and not sit in offices. Need to do hourly walks, help train said management, not just expect someone new to run a store so you can go on week long vacations, stop using PTO to cover hours and leave stores even kore short staffed, get planograms caught up and just me a manager. Too much in house drama from other team players and not enough actual managing
The first year was pretty great! I loved going to work so that I could help people and care for the animals. After that, things went down hill. Things that I would put up with started to bother me. The lack of properly trained people is dangerous for the animals. My store has 4 managers, but only half of them actually care about the animals and employees. The other half make everyone miserable. You can always tell who the MOD is based on the work environment and the productivity. If one of the good managers work, things get done properly and the store is often doing better with everything. When one of the other managers are working, it is super tense. The animals lack the proper care due to the manager rushing the employees who open. 30 minutes does not allow for much time to care for everyone. Even if someone is opening small animals and wellness, and the other is opening the reptiles and aquatics, there is no way that the animals are all properly taken care of. After first year, I would dread going to work. I often would rather drive into the other lane of traffic than go into work. I cannot do all of the things that they expect me to do AND do everything else at the same time. I do not get paid to do half of the things that I do. When it is just me and the GA key holder closing, I am often the one who runs the register, gets the animals for people, gets crickets, closes all of the animals in the store, helps the customers, and just closes the store in general. All that they do is take out the trash and shut down the registers. It is times like those that I would rather just off of a cliff than go into work and be miserable. I started taking antidepressants before I started working there, but after working here it took a huge toll on my mental health. If I do not take them now, I have a mental breakdown at work from all of the pressure and nonsense that is pushed onto me. I’m sure others can relate to that. I get treated poorly by the SL due to my mental health issues, so there is no way that working there is even remotely healthy for me anymore. I am afraid to leave due to the lack of good staff that actually care about the animals rather than the money. I am also afraid to stay though for the sake of my sanity. I may be labeled as the GA (full time) without keys, but I get treated like I’m the lowest of the low. If going to work seems worse than getting in a car accident or something, then you know it’s not good for you to stay.
I did! The training videos will go in one ear and out the other. You'll learn the most about the animals as you go about your day in the store.
How long does it take to get hired from start to finish at Petco? What are the steps along the way?
I guess it depends on your manager and how badly they need someone to start. I had my interview and got hired the same day and started working no more than a week later.