Be reasonable on what people can actually do and stop expecting people to be an all-in-one ace for less than $10/hour. Nobody can live on that. Apartments for one is nearly 1k and I only get about $350 if I'm LUCKY which scrapes nothing. Give people more room to grow for an office job rather than just a pet store (you have managers, stockers and people that print labels as well as organize so it's possible). The lack of respect for those on the bottom is truly disgusting.
I would say add more cameras in the salons! There's things groomers do that shouldn't do. N actually watch them not only when there's an incident. One person can say they didn't do it but someone else can fight you tooth and nail n say they r lying but you wouldn't believe it until u saw it. And appreciate the hard good working workers you do have. Pay better. Managers should come in once in a while and do what we do: see how It really is in here. Only people who truly worked in a salon can understand. No manager or even other leaders can understand. Show more appreciation!!
Follow Pet Food Express model. Higher standards, treat your employees better and provide better quality products. STOP selling animals coming from harmful breeders!!!!
Offer us an actual wage we can afford to live on! That’s why your stylists aren’t happy!
First of all it's ridiculous and unfair to not give employees a raise unless the are moving to a higher position!! We are making very little money to begin with and the cost of housing in Dallas is skyrocketing. At the same time more and more is expected of everyone, not just the higher level employees.
Listen to the store employees and fix what you can
Answered - Merchandise and operations Manager (Current Employee) - Connecticut
Offer a living wage to your employees
Answered - Pet Stylist (Current Employee) - Orlando, FL
Listen to the lower employees not just the high up managers
Answered - Aquatic Specialist (Current Employee) - Illinois
Pay more attention to why your stores are failing on a fundamental, basic level. Hold management accountable for poor behavior, foster a positive work environment for discussions about this kind of thing. Don't base the amount of money a store gets on how much it makes. You can't tell a store to make more money when the whole reason it's failing is because there aren't enough individuals to help shoppers which causes them to not return. Enough employees means more return shoppers.
Answered - Grooming assistant (Former Employee) - Mesa, AZ
Reevaluate your employees, infource your policies and increase training properly. Less mangers.
Answered - Posted anonymously (Current Employee) - Hermitage, PA