Takes getting used to, but animals are always great!
Sales Associate/Cashier (Current Employee) – Leesburg, VA – July 15, 2014
The daily routine was opening the store and making sure all of the animals were fed and safe. Being a cashier and associate I jumped back and forth between the register and the sales floor making sure all the customers are taken care of, periodically looking after the animals. I've learned how to be flexible in my job choices throughout my day. I also learned to see the value in more than just humans. Everything, and everyone should be treated with respect. Speaking of which, several managers I absolutely love. The take the time to make sure you're comfortable and always offer help. Some, on the other hand... Are less than enthusiastic and many associates prefer to avoid them. Most of the associates I share shifts with are hard working, lovable individuals who make sure they include passion to their job. The hardest part of the job would have to knowing exactly where every product is located in the store since it's so big. You learn to get it but on occasion it can confuse you! I would say enjoying the animals is my favorite part. They all come in and they range from sweet to not so sweet. The environment is nice but shadowed in something else.
Dog Trainer and Cashier (Former Employee) – Chicago, IL – November 16, 2017
This was my first time working for a large corporation even though I've worked in the service industry for years so I did find some of the stress from the managers about "numbers" frustrating. I don't want to push something on a customer just because we need to make a sale- but that's me and I understand it's business. Other than that my coworkers were kind and my dog training mentor was fabulous and truly took me under her wing.
Guest Advisor Leader (Former Employee) – Claremont, CA – November 15, 2017
Many animals to work with, learned a lot about caring for pets. The management was okay, depending on the location. The culture could be pretty fun depending on the management. The most enjoyable part of the job was working around animals.
Groomer, Bather, Salon Manager, Dog Trainer (Former Employee) – West Mifflin, PA – November 15, 2017
a fun and rewarding work environment seeing peoples face light up after the pet was groomed was amazing it was hard work but completely worth they will also help learn how to groom by going thru the program
the culture of the store is determined by the team
General Manager (Former Employee) – Riverside, CA – November 15, 2017
This can be a great place to work, but sadly the animal care does not always come first. Customers tend to be rude and that makes it a stressful work environment. There are never enough team members on staff
Dog Trainer, Guest Advisor Specialist (Current Employee) – Lemon Grove, CA – November 14, 2017
Within 3 months, my manager moved me up in store and i became a DT. My location closed and they moved everyone to different stores. They care about animals and their employees. Coming from an Unleashed store, we had extended knowledge about nutrition. As long as you love what you do, and work your butt off, you can move up quickly. Just make sure your manager knows your interested. I highly recommend this company. I absolutely love what I do.
Companion Animal Leader (Current Employee) – Culver City, CA – November 11, 2017
All the same problems as retail, but add trying to take care of animals and answer questions from people who know nothing about the animals they want to purchase. Pay is not competitive, I don't make a dollar over minimum wage after 5 years of being management.
i would not recommend anyone to work here due to the overly stressful work enviorment, poor management, and no overtime with disciplinary action taken if you get over time. Your written up for any little thing. The workplace is very tedious to work in and you will become very emotionally unstable.
Volunteer (Former Employee) – Van Nuys, CA 91411 – November 9, 2017
Great paste, great team work, good customer service. Always having something to do in every different department. Enjoy learning about the different product they have. Enjoy seeing all different things they have to offer.
Guest Experience Specialist (Former Employee) – Rock Springs, WY – November 9, 2017
You had your slow days and fast days. People were willing to work with you and be understanding. Teach you how to do things and motivate you. But in all jobs there were some toxic people. As well as people who wouldn't work with what you had going for you.
Some of the staff and 15 minute breaks or 30 minutes lunches. Management working with you.
People not elaborating, Not keeping opinions out of facts, People who weren't loyal to the company, Hours were horrible
I quickly moved up to an Aquatics Specialist because I had fish tanks at home and I know how to care for them properly. Training program was great. Management, staff, and upper management were very sweet and awesome to work with. I had fun taking care of the pets that we had. My typical day way inventory on the fish, cleaning the tanks, stocking store supplies, getting fish for customers and telling them what each breed of fish was like. I learned a lot about salt water tanks and that certain fish you had to handle a certain way. I think the hardest part was when I first got the position in aquatics and the tanks had a lot of black algae I had to get rid of. Sometimes I had to work very late at night, just to get that section up and running like it was supposed to.
Great job in place to work if it wasn't for personal reasons I would still be here working for the company management was great in helpful with problems that I needed answers to.. co workers were just as great as management and helpful with problems my hardest part of my job was getting pass my fair of heights operating the cherry picker
due to mismanaged labor hours very few were granted and had perfect attendance and job skill! Obtained numerous repeat customers that would recognize me when not at the store.Learned the care of a variety of domestic pets and was certified pet nutritionist.