The company is a pleasant one to work for. However, if you are a high volume store, you will encounter plenty of rude customers which is the main downfall. Manager schedules everyone 30-40 hours a week, even if they are part time. The animals are always a plus yet you must be comfortable handling all of them. I started off as a cashier and then moved to the floor where I had to balance being a cashier when needed, assisting customers, handling animals, stocking, and cleaning the store. The ability to multitask at a relaxed level is a must. The pay is really not great but once you complete online training they boost you 50 cents. 20% discount. Overall, a fun place to work if you are a people person and an animal lover.