Petco, where the customer comes before everything else, even logic.
Sales Associate (Current Employee) – Southaven, MS – June 23, 2019
I thought I’d like my position at Petco. Who doesn’t want to work with animals, after all? However, Petco has shown me that they care more about the money than the animals or people working for them. The equipment is outdated, ill pets and feeder animals are allowed to stay ill, unless they cost more to buy. We had an epidemic amongst our mice, and no one did anything about all the dying animals. They only separated some of the ill ones and still sold them even if they were potentially ill. No vet involvement whatsoever. The animals are constantly overcrowded in their cages, making them visibly uncomfortable. On top of that, many times, customers who know nothing about the animal they’re taking home are still allowed to buy them, even when they’ve not bought the proper supplies. Petco cares more about profits than the animals they say they care for.
Half of management at this store cares deeply for the animals, but the other half allows the rest of the junk to go on! It’s sad.
Nice coworkers, flexible schedule, okay pay
Incompetent upper management, ignorant customers