None of the cleaning and closing procedures are discussed during your hiring process for "Retail Sales Consultant". These include scrubbing toilet, cleaning the entire restroom, climbing a ladder to dust 10 feet off the ground and using heavy equipment to scrub the floors. Closing shifts are scheduled until 9:30 pm but there is never a day that closing processes are completed on time, usually the earliest the staff can leave is 10:00 pm and many times its much latter. ALWAYS short staffed causing 10-12 hour shifts, during these long stressful shifts the management just watches and criticizes. Management never gives any suggestions or tools to help you improve what they were criticizing. No cells allowed except for manager who is openly on her phone all day at the register in front of customers. There is an office available where the phone activities can take place. If someone makes a mistake they are fired even if it's the their 1st week on the job. Very unhealthy work environment that causes a revolving door of new employees.