Working at Petrelocation: 7 Reviews

Fun logistical challenges, every day is different. Relaxed and flexible atmosphere, you are responsible for managing yourself and your own productivity.

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Very flexible hours. The best work/life balance out there. Employees work autonomously.

Sales Consultant (Former Employee) - Austin, TX - April 13, 2020

Highly recommend. Job interview process in lengthy as they are very particular in finding the right fit. There are 5 steps that include a presentation.

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Petrelocation insights

Based on 1 survey responses

What people like

Ability to meet personal goals
Time and location flexibility

Areas for improvement

General feeling of work happiness
Feeling of personal appreciation
Energizing work tasks

Fulfilling work and great co-workers

Logistics & Client Care Specialist (Current Employee) - Austin, TX - June 28, 2015

I enjoy my job as a pet importer/exporter - it is an interesting job. It is also constantly challenging with little time to implement innovative processes. Management is misguided and possibly inept at providing solutions to problems of the front-line staff in a long-term perspective. The company culture will be very difficult to beat anywhere else. The sales and client care staff are unique, warm and wonderful people who care about doing a good job. Mid- and upper-management are wonderful people but they focus entirely too much on the future and not nearly enough on present problems.

Pros

company culture, unique business, you can bring pets to work

Cons

no 401K, lack of attention to real problems

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Fun culture and passionate people

Senior Client Care Consultant (Former Employee) - Austin, TX - April 15, 2015

It would be hard to find a more challenging, fun work environment where you are are surrounded by people who care about you and the clients. The days fly by, and there all always opportunities to make improvements on the company's processes. Opportunities for advancement depend solely on company growth which has been present, but slow, so patience is required.

Pros

Early release Fridays, Flexible work from home policy

Cons

no 401k, little room for advancement

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Could be a good place w/new management

customer relations (Current Employee) - central - May 26, 2013

Expect a lot of stress Pushy sales of over priced product customer relations supervision plays favorites micromanagement of everything customer relations management is discriminatory, upper management does nothing some of the people actually care about pets, not just numbers you can find better service for much less

Pros

good location

Cons

product too expensive, owners allow discriminatory customer relations supervision

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confrontational management style

sales & support (Former Employee) - austin, TX - March 22, 2013

Where do I start. It is a very poorly managed company. "Senior" folks are in their 20's with little to no actual experience managing anything. Not much of a team environment. Everyone is out for themselves.When I first started, nothing was taught to me, I was expected to know everything. It is very hard to move up in the company. They seem to favor people for leadership positions who come from outside. Reorgs occur often which force high turnover rates.

Pros

downtown location

Cons

unpaid customer calls nights and weekends, few benefits

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fun job, bad management

Global Project Management and Logistics (Former Employee) - Austin, TX - October 3, 2012

* stressful day to day job with a lot of overtime* rules and requirements for importing animals to all countries* management was non existant* great co workers* the hardest part of the job was the constant stress* the most rewarding part of the job was my happy clients when they were reunited with their animals