Petro Home Services Employee Reviews

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Horrible
Customer Service Representative (Former Employee) –  Warwick, RIJune 29, 2018
Horrible training, they lose your paychecks and fire you for having a panic attack because they lost your paycheck Claim to be family oriented&are not
Pros
None
Cons
Liars, horrible management horrible training
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take home truck
HVAC Installer (Former Employee) –  Baltimore, MDMay 18, 2018
it's not a bad place to work. they give you a take home truck or van. Winter time is the busy time. you can time all the over time you want. hours can go from 1 to 40 plus in just over time
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fast paced job with room to grow
OUTSIDE SALES REP (Former Employee) –  Saugerties, NYMarch 26, 2018
its a nice place to work if you are working outside sales, you are on your own working at your won pace, but management will be cut throat if you don't hit your goals
Pros
work on your own
Cons
time consuming
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Worst job I ever had
Service man (Current Employee) –  New havenMarch 11, 2018
Mean threatening job treatment is bad once you get here you see how bad this place is very cut Throat back stabbing and but kissing Union represention is terrible does not a thing to help you they are all talk
Cons
Sucks
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Union Job
HVAC Technician (Current Employee) –  Norwalk, CTMarch 5, 2018
Union job with great benefits. Not very challenging mentally. Typical work is a lot of heating system maintenance. Training is minimal. The company does not seem to encourage the techs to go to trade shows or enroll in professional HVAC organizations
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No life balance
HVAC Technician (Former Employee) –  Yaphank, NYFebruary 21, 2018
No balance between work schedule and personal time off. salary was good but the amount of mandated hours were over whelming, most days I had to work 13 to 14 hours seven days a week and no set shifts.
The benefits are good but expensive the unions fees are high with no support for the employee.
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Customer Service
Customer Service Representative (Former Employee) –  Warwick, RIFebruary 21, 2018
We were expected to work during the winter 7 days a week 12hr days no calling out sick or late management is very poor and has favorite employees who can do whatever they want no advancement always dealing with irate customers who say you ran me out of oil or your pricing is too high
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great manager and good working atmosphere
Account Executive (Current Employee) –  Maspeth, NYFebruary 21, 2018
Petro is a nice place to work. People are great. Very relaxed work atmosphere. Unfortunately pay is too low and dependent almost totally on weather conditions.
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Office employees helpful and easy to work with
Field Service Supervisor (Former Employee) –  Maspeth, NYFebruary 8, 2018
Petro is a company that has good leadership at the corporate level. The field techs are proficient at their jobs. Lower level management needs revamping.
Pros
Corporate Leadership and Techs
Cons
Office Management
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Working there in sales was the worst.
Sales Associate (Former Employee) –  Plainview, NYFebruary 6, 2018
This company has to be the worst in the world. Greedy and manipulative to their employees and customers.

Cheap, cheap, cheap and under handed.

I've reported them to the attorney and consumer affairs and also labor
Pros
Nothing
Cons
Everything
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Challenging place to work
Service Agent (Former Employee) –  Yaphank, NYJanuary 11, 2018
Challenging place to work . Difficult with alean budget and mostly being seasonal employment for delivery drivers. Tough recruiting for seasonal work.
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Cut throat
Service Technician (Former Employee) –  Princeton, NJDecember 29, 2017
There is a lot of favoritism at petro.
If your not in that circle of trust, you are doomed.
Poor hours and forced to work overtime.
Poor management and shop supervisors.
They are more worried about making there numbers look good on paper, then their employees or customers. Always a rush attitude for service technicians to get the work done. They say they have an open door policy. They do , it's just not for employees. It's for the new hires that are coming and going through the revolving door. Management needs to listen to their employees, after all they are the first line of defense and if it was not for them you would have no business.
Pros
Nothing
Cons
Management, work hours
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Challenging
Service Dispatcher (Former Employee) –  Maspeth, NYNovember 30, 2017
Very stressful and difficult place to work in especially in the winter, but the employees make it bearable. You spend so much time together that you end up viewing your co-workers as a part of your family. I was lucky enough to have such a great team to work with.
Pros
Team-work;
Cons
No work/life balance; very long hours
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Great Place to Work
Representative (Current Employee) –  Woodbury, NYNovember 16, 2017
Have worked for Petro for over 10 years, great place to work. It is face paced and a lot is expected. At Petro you also get to work with great people. Management is visible and listens.
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Working at Petro
Customer Service Representative (Former Employee) –  Plainview, NYOctober 18, 2017
I enjoyed my time at Petro, it was quick paced, they seemed to care about their employees. The managers were pretty good. The day went by very fast.
Pros
Overtime
Cons
Slow season
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great
Supervisor/Manager (Former Employee) –  ConnecticutOctober 13, 2017
Great people to work for never had a bad time. I could always count on upper management for any thing needed. great support and training were needed. great job.
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Great People and Incentives
Service Dispatcher (Former Employee) –  South Plainfield, NJOctober 9, 2017
Company offers perks and incentives which are nice. The issues are Management places a lot of stress to get the jobs done,.Give tasks to employees to complete on top of their regular jobs and must be done at a specific time.
Pros
Incentives and perks/ great people
Cons
Stressful
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Poor
Direct Sales door to door (Current Employee) –  Warwick, RISeptember 7, 2017
Very unorganized, and way under paid. wont even pay for employees gas for using their car to transport other sales people around. its door to door, which is ok but, very stingy on helping out with gas and the us of your own phone and internet. lying to customers about prices... to much to keep going
Pros
decent commission
Cons
very poor business ethics
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Not a place to grow in your career
Inside Sales Representative (Current Employee) –  New JerseyAugust 22, 2017
There is no room for growth and you do not feel appreciated in all the work that is done. They do not provide raises as often as they should. They do not reward your for the work that you put in.
I have been the top seller since I started and never received the Employee Spotlight Parking spot.
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Very busy call center
Customer Service Representative (Current Employee) –  Essex, MDAugust 2, 2017
Heavy call volume which I liked because the day went by fast. The
Customer would call asking about receiving a Oil delivery for their
home and also tune for their air conditioning. I would set apt for
the delivery driver to come to their residence .
Pros
We did have alot of employees luncheons and bonuses to motive us.
Cons
Very nasty manager she was nasty to employees
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Overall rating

3.0
Based on 42 reviews
510
44
312
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2.8Work/Life Balance
2.9Compensation/Benefits
2.7Job Security/Advancement
2.6Management
2.8Culture