Great for bonuses and pay as long as you kill your self to get it!
Representative (Former Employee) – Poughkeepsie, NY – January 14, 2019
For the most part as a team people were helpful, but most of the time the managers were not willing to help. There was always something they had to do, and there’s nothing better then being on the phone with an irate customer and telling them the manager is in a “meeting” and will get back to them. Some of the senior reps also sit on a very high horse, and feel since they been there longer they can just be rude! The training is minimal more so only for the system the use then you’re thrown to the wolves. And if you mess up you will be talked to about it, even if you asked for help and nobody was available. In my personal opinion it’s very poorly put together, I don’t know how they made it this far!
Pretty much everything else