Petro Home Services Employee Reviews

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5.0
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Great Company to work for.
Anonymous (Current Employee) –  Woodbury, NYNovember 14, 2018
Very good Company to work for. Managers and CEO very helpful. Coworkers are great and always willing to lend a hand. Benefits are good Hours can be long in winter.
Pros
Training, great CEO
Cons
Long hours in winter
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5.0
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Great work enviorment
HR Assistant (Current Employee) –  Woodbury, NYNovember 14, 2018
Great employees and great managers - always promoting from within and trying to find new opportunities for employees. Gives back to the community and the internal community.
Cons
none
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5.0
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Great Company !!
Anonymous (Current Employee) –  Woodbury, NYNovember 13, 2018
I have been working for Petro for just about 3 1/2 years. Throughout my time here I have experienced a lot of opportunities for advancement. This company provides you the tools, resources and opportunities to advance however, it is up to you to take the chances. In the winter months it gets very hectic. If you aren't comfortable driving in the snow or putting in over time- this isn't the place for you. Hard work and dedication, especially in the winter months is well compensated for.
Pros
advancement, 401k, benefits
Cons
fast-paced, crazy winters
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1.0
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Worst csr job ever!!!
Customer Service Representative (Former Employee) –  IT DONT MATTER ALL THE SAMENovember 10, 2018
Was a terrible company to work for. When you 1st start they make you feel like it’s family, they care for employees & we are all a team LIES LIES LIES while there might 1or2 people who care no management does they schedule you 6 hours w/1 10 then you get stuck for 2 more hours because of call volume end up working eight hours with 1 10. When you ask about policy’s you get fired had 5 people quit in a WEEK! I mean I can keep going pay sucks no sick or vaca or if u have it can’t use it! SAD DISGUSTING COMPANY TO WORK FOR
Pros
Nothing
Cons
#1 All dept besides csr are union, #2 Ripping people off
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1.0
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Mismanaged office
Concierge Associate (Former Employee) –  Woodbury, NYOctober 29, 2018
the turnover rate at this job is terible for a reason. you have a million supervisors yet noone actually supervises and then just blames everyone else for not doing anything. no communication. ceo does not believein a work life balance.
Pros
lots of overtime
Cons
long hours no breaks, terrible supervisor
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4.0
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petro csr
petro csr (Former Employee) –  Warwick, RIOctober 23, 2018
high paced position for an experienced customer service representative. the workplace is friendly and supportive. hardest par of the job is getting the customer's wrath when the technician did not come out in a timely manner in a snow storm. or they ran out of i9l during a cold snap.

Most enjoyable was able to solve people's questions and mitigate their fears and take care of them - the workplace appreciates hard work and there a friendly support form supervisors and co-workers
Pros
need to help people stay warm or cool depending on the season
Cons
phoneline issues
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3.0
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fast paced job
Customer Service Representative (Former Employee) –  New York, NYAugust 17, 2018
Working at Petro requires being on the telephone for your work shift answering calls from customers who request service, require a delivery or to make a payment on their account and to renew their account contracts. During the heating season (September-March) it can be very busy due to the cold weather. It can be overwhelming but satisfying knowing you've helped the customer as best you can.
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5.0
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Best starters job
Call Center Representative (Former Employee) –  WoodburyJuly 25, 2018
Great place to be. The supervisors and managers are very understanding. The pay is decent and im thanful for my time at Petro . The only con would during busy hours
Pros
Friendly co workers and overtime
Cons
Lower pay wcale while helping eqch department
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1.0
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Horrible
Customer Service Representative (Former Employee) –  Warwick, RIJune 29, 2018
Horrible training, they lose your paychecks and fire you for having a panic attack because they lost your paycheck Claim to be family oriented&are not
Pros
None
Cons
Liars, horrible management horrible training
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4.0
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Productive place to work
Customer Service Representative (Former Employee) –  Conshohocken, PAJune 23, 2018
Company mission and vision is the daily focus to ensure customer satisfaction was at the forefront and employees were equipped with everything needed to perform their duties.
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3.0
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take home truck
HVAC Installer (Former Employee) –  Baltimore, MDMay 18, 2018
it's not a bad place to work. they give you a take home truck or van. Winter time is the busy time. you can time all the over time you want. hours can go from 1 to 40 plus in just over time
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3.0
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fast paced job with room to grow
OUTSIDE SALES REP (Former Employee) –  Saugerties, NYMarch 26, 2018
its a nice place to work if you are working outside sales, you are on your own working at your won pace, but management will be cut throat if you don't hit your goals
Pros
work on your own
Cons
time consuming
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1.0
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Worst job I ever had
Service man (Current Employee) –  New havenMarch 11, 2018
Mean threatening job treatment is bad once you get here you see how bad this place is very cut Throat back stabbing and but kissing Union represention is terrible does not a thing to help you they are all talk
Cons
Sucks
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3.0
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Union Job
HVAC Technician (Current Employee) –  Norwalk, CTMarch 5, 2018
Union job with great benefits. Not very challenging mentally. Typical work is a lot of heating system maintenance. Training is minimal. The company does not seem to encourage the techs to go to trade shows or enroll in professional HVAC organizations
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3.0
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No life balance
HVAC Technician (Former Employee) –  Yaphank, NYFebruary 21, 2018
No balance between work schedule and personal time off. salary was good but the amount of mandated hours were over whelming, most days I had to work 13 to 14 hours seven days a week and no set shifts.
The benefits are good but expensive the unions fees are high with no support for the employee.
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2.0
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Customer Service
Customer Service Representative (Former Employee) –  Warwick, RIFebruary 21, 2018
We were expected to work during the winter 7 days a week 12hr days no calling out sick or late management is very poor and has favorite employees who can do whatever they want no advancement always dealing with irate customers who say you ran me out of oil or your pricing is too high
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5.0
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great manager and good working atmosphere
Account Executive (Current Employee) –  Maspeth, NYFebruary 21, 2018
Petro is a nice place to work. People are great. Very relaxed work atmosphere. Unfortunately pay is too low and dependent almost totally on weather conditions.
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2.0
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Office employees helpful and easy to work with
Field Service Supervisor (Former Employee) –  Maspeth, NYFebruary 8, 2018
Petro is a company that has good leadership at the corporate level. The field techs are proficient at their jobs. Lower level management needs revamping.
Pros
Corporate Leadership and Techs
Cons
Office Management
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1.0
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Working there in sales was the worst.
Sales Associate (Former Employee) –  Plainview, NYFebruary 6, 2018
This company has to be the worst in the world. Greedy and manipulative to their employees and customers.

Cheap, cheap, cheap and under handed.

I've reported them to the attorney and consumer affairs and also labor
Pros
Nothing
Cons
Everything
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3.0
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Challenging place to work
Service Agent (Former Employee) –  Yaphank, NYJanuary 11, 2018
Challenging place to work . Difficult with alean budget and mostly being seasonal employment for delivery drivers. Tough recruiting for seasonal work.
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Overall rating

3.1
Based on 55 reviews
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