Customer Service Representative (Former Employee) – New York, NY – August 17, 2018
Working at Petro requires being on the telephone for your work shift answering calls from customers who request service, require a delivery or to make a payment on their account and to renew their account contracts. During the heating season (September-March) it can be very busy due to the cold weather. It can be overwhelming but satisfying knowing you've helped the customer as best you can.
Service man (Current Employee) – New haven – March 11, 2018
Mean threatening job treatment is bad once you get here you see how bad this place is very cut Throat back stabbing and but kissing Union represention is terrible does not a thing to help you they are all talk
Union job with great benefits. Not very challenging mentally. Typical work is a lot of heating system maintenance. Training is minimal. The company does not seem to encourage the techs to go to trade shows or enroll in professional HVAC organizations
HVAC Technician (Former Employee) – Yaphank, NY – February 21, 2018
No balance between work schedule and personal time off. salary was good but the amount of mandated hours were over whelming, most days I had to work 13 to 14 hours seven days a week and no set shifts. The benefits are good but expensive the unions fees are high with no support for the employee.
Customer Service Representative (Former Employee) – Warwick, RI – February 21, 2018
We were expected to work during the winter 7 days a week 12hr days no calling out sick or late management is very poor and has favorite employees who can do whatever they want no advancement always dealing with irate customers who say you ran me out of oil or your pricing is too high
Service Technician (Former Employee) – Princeton, NJ – December 29, 2017
There is a lot of favoritism at petro. If your not in that circle of trust, you are doomed. Poor hours and forced to work overtime. Poor management and shop supervisors. They are more worried about making there numbers look good on paper, then their employees or customers. Always a rush attitude for service technicians to get the work done. They say they have an open door policy. They do , it's just not for employees. It's for the new hires that are coming and going through the revolving door. Management needs to listen to their employees, after all they are the first line of defense and if it was not for them you would have no business.
Service Dispatcher (Former Employee) – Maspeth, NY – November 30, 2017
Very stressful and difficult place to work in especially in the winter, but the employees make it bearable. You spend so much time together that you end up viewing your co-workers as a part of your family. I was lucky enough to have such a great team to work with.
Service Dispatcher (Former Employee) – South Plainfield, NJ – October 9, 2017
Company offers perks and incentives which are nice. The issues are Management places a lot of stress to get the jobs done,.Give tasks to employees to complete on top of their regular jobs and must be done at a specific time.
Direct Sales door to door (Current Employee) – Warwick, RI – September 7, 2017
Very unorganized, and way under paid. wont even pay for employees gas for using their car to transport other sales people around. its door to door, which is ok but, very stingy on helping out with gas and the us of your own phone and internet. lying to customers about prices... to much to keep going