Dog Groomer (Current Employee) – Austin, TX – June 10, 2018
This place was very laid back. Manager is very nice. employees were nice. I believe they do need a new way no keep files in the grooming salon to make it easier to find information on customers that come in.
Key Holder (Former Employee) – Westfield, MA – July 15, 2018
The job was fairly easy. It was fun meeting the animals and always learning new things from customers. But management was terrible. Managers picked favorites and/or hired their friends. Always unnecessary drama within store. I was always treated as if I wasn't doing my job. Very few hours with inconsistent scheduling.
A company that does not value their employees. Management will not support their employees and will only provide negative feedback.
Lead key (Former Employee) – Texas – June 10, 2018
Great company before Tractor Supply bought Petsense in 2016. Has gone downhill ever since. And unless management changes, will likely continue spiraling down until it is not Petsense anymore. Very negative place to work. Workload is impossible to achieve when you are working alone. And Market Manager is a joke. Do not work at this place! You will regret it!
Corporate Office Accounts Payable Manager (Former Employee) – Scottsdale, AZ – May 6, 2018
PetSense has a great culture. They care about family and the work life balance is great. My issue with the company was there wasn’t any room to grow but, that was more about what my position was in the company. The Human Resource department was awful. There wasn’t any confidentiality. If you told HR of an issue you we’re having personally everyone would know.
Customer Service Representative (Former Employee) – Georgia – April 23, 2018
Managers still clock in and leave for hours while on clock. Make Assistants do everything. Terminate your employment for using the open door policy. Writes resignation letters for employees that manager has no grounds to terminate and threatens them if They don't sign it. Everyone is scared of manager.
Noone seems to take initiative to talk one on one with employees and believe them.
Lead Dog Groomer (Former Employee) – Frisco, TX – April 12, 2018
Manager let personal issues affect work, has out wordly said she didnt want to be a manager. Force groomers to push bad food and add ons/specials or they get in trouble. Expect groomers to answer/book dogs while bathing or grooming at the same time but while also not leaving dog unattended and that you get it out on time. They will put dogs on you that you cant handle, or breeds you arent comfortable with. They over work their groomers and pay very very little. 100% not worth it.
ASSOCIATE (Former Employee) – Starkville, MS – April 9, 2018
No open door policy... reprimanded for others mistakes... no help with issues that arise... the store is also infested with bettles and spiders... injuries that occur could be avoided with the right tools and materials but are considered expensive so injuries continue
Store Manager (Former Employee) – Westbrook, CT – December 13, 2017
I've worked in multiple stores in the company and the work environment has proved to be consistent throughout. The environment was friendly and we all worked as a team. Very proud to have worked there and would recommend it to anyone.
I loved my job, all my co-workers, and if I hadn't moved or been offered more hours I'd have stayed indeffinatly
Bather/Cashier (Former Employee) – Kinston, NC – December 5, 2017
I'd start my job by checking the schedule book, go ahead & start washing the dogs so the groomers could do their jobs. I answered phone calls & made appts. I also went and assisted the sales floor when they were shorthanded. The most enjoyable part of my day was spending time with the dogs and seeing satisfied owners with our work.
Corp. inspectors were not fair in some of their judgments