Typical retail experience with more cons than pros
Key Holder/Sales Lead (Former Employee) – Covington, GA / Tifton, GA – August 6, 2018
The job itself isn't difficult. Like most retail positions it can be stressful dealing with the public. Petsense offers little pay, hours, benefits, and advancement opportunities compared to other competitors or similar positions. Once you advance to key/lead key holder, you are held to a much higher standard with a lot more responsibility for a penny raise. I personally had been a key holder for 3 years and worked in a total of 5 different stores, 2 being home stores, 1 being temporary new store setup assistance, and the last 2 working out of town as acting manager until they found a replacement. I was hoping to get promoted to Store Manager in one of those positions as I had proven my capability multiple times and had the responsibilities of an Assistant Manager without the pay, hours, or benefits. Basically I was getting used until they could fill the position from outsourcing versus hiring someone from within the company who knows how it works and should be ran. Needless to say I am glad for the experience in retail the position has given me, but I will not be returning to work for Petsense and would advise against considering them for work unless you are looking for a part time position, or a Store Manager position with experience elsewhere.