Happiness rating is 56 out of 100
3.4 out of 5 stars.
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PetSmart Careers and Employment

Work happiness

Scores based on about 5,826 responses to Indeed's survey on work happiness
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About the company

  • CEO
    J.K. Symancyk
    approve of J.K. Symancyk's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $5B to $10B (USD)
  • Industry
  • Headquarters
    Phoenix, Arizona
  • Link
    PetSmart website
Learn more

Jobs near you

You're seeing PetSmart jobs close to Ashburn, VA.

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Houston, TX

222 jobs


Salary estimated from 11.2K employees, users, and past and present job advertisements on Indeed.


Employees at PetSmart have reported receiving these benefits. They will vary by role and location.

Paid time off
Health insurance
Retirement plan
Vision insurance
Dental insurance
Employee discount

Rating overview

Rating is calculated based on 11.7K reviews and is evolving.



Pet Stylist in Sterling, VA
on March 19, 2021
I was employed for 13 yrs. with PetSmart. I loved my co-workers, my clients and my dogs! Only negative is no support from management. They promise to help you out, but don't. No discipline for people who do wrong, weekly.
Groomer in Tennessee
on November 22, 2022
Loved working with dogs, everything else okay. Pay was minimum wage and that’s too low for the hard work you do. If the pay was higher it would be a fantastic job!
Stylist Apprentice in Columbia, SC
on November 21, 2022
Very physically demanding, high paced environment, but it’s fun working with the dogs. Pay is not that great and it takes forever to be sent to training for grooming
Senior Supervisor in Bronx, NY
on November 20, 2022
The training is HORRIBLE it’s one week of learning and 2 weeks of you taking calls on your own and they don’t even teach you all the information you need to succeed or even have you watch/listen to mock calls, you only have 10 seconds between calls if you have any personal situations going on THEY DO NOT CARE AND WILL NOT ACCOMMODATE YOU with time off or even a schedule change if the shifts are available. Trying to communicate with anybody to get help with a situation is basically IMPOSSIBLE they’re is such a long line of communication. there are some good supervisors but very few working in store is so much easier than working remote SRC
Associate/pet care in Charlotte, NC
on November 19, 2022
it’s an easy, low paced job. Enjoyable if you enjoy animals but management is the worst part. Prioritizes customers to the point of toxicity. One mistake and you’ll be out - no questions asked. Schedule is dependent on favoritism and scheduling manager was very petty. The schedule is made 2 weeks in advance, so good luck getting necessary shifts off you’re a college student.

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Questions and answers

People have asked 1K questions about working at PetSmart. See the answers, explore popular topics and discover unique insights from PetSmart employees.

See questions about:

  • Working Hours
  • Hiring Process
  • Drug Test
  • Hiring Age
  • Salaries
  • Interviews
  • Dress Code
  • Benefits
  • Part Time Jobs
  • Background Check
  • Office Locations
  • Attire
  • Shifts
  • Job Opportunities
  • Training

Interview insights

Insights from 3K Indeed users who have interviewed with PetSmart within the last 5 years.

Favorable experience
Interview is easy
Process takes about a day or two

Interview Questions


Shared on March 11, 2022

Experience in customer service, life goals, what I enjoy about working with animals.

Shared on August 20, 2020

They asked basic management questions regarding communication, situational management, safety, animal ownership and care, etc.

Shared on January 28, 2020

Common questions about PetSmart

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