PetSmart
Happiness rating is 59 out of 100
3.5 out of 5 stars.
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What is a typical day like for you at PetSmart?

22 answers

  • If you are familiar with the retail business, you can understand that there is days it is crazy busy. Customer Service is a priority as well as safety for all others. Pets, ppl and fellow co-workers.
    Every day is an adventure, and rewarding. Never let your bad days effect your day, looks at it as learning experience. Learn to grow as you go. Hope this helps!

  • Fast paced and goal oriented

  • Working in the hotel is mainly 9-5 in doggy day camp and if not in camp then cleaning and checking in pets

  • Amazing A+ company. They take care of there employees and they are definatley a stable place to work .Lots of room to advance with the company .

  • Clock in switch off with someone at register and run the register, answer calls, do returns/exchanges ,help/answer customer questions, do in store pick up orders and deliver curbside orders to customers. Then at close gather all trash from oops stations, put go backs back and then start facing store before we leave.

  • Constant flow of helping customers, but management doesn't back you over the customer

  • Taking care of all animals on the sales floor and animals that need veterinarian attention and medicine. Assisting customers find items that they need for their pets. Helping families get their first fish tank setup or educate them on animal care. And regular customer service duties, answer calls, run register, and problem solving.

  • Over work under paid/appreciated

  • The day doesn’t stop. As soon as you clock in, you go straight to work automatically. There constant customers in need of assistance. While helping customers you also get called on the radio to help you’re associates out by answering questions they may have or helping them with a specific task. You’re all by yourself. You do everything yourself. You’re cleaning (scrubbing fish tanks, scooping litter, changing bins, cleaning habitats, dishes), stocking shelves, fixing shelves, feeding animals, properly placing new animals into their habitats and giving medication to animals. All of that plus getting constantly interrupted by customers when everything needs to be done by closing hours. It’s a non stop, on your feet, no break job.

  • Come in look at your schedule for the day and what’s on the books. And get to work. Then your non stop doing your dogs till time to go. A lot of the time it’s stressful between the other employees and the customers.

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