When I started, I was amazed at how supportive Petsmart was and how quickly I was booted up to a grooming position. I will always be thankful for the training I received there. I can get a job practically anywhere as a groomer. HOWEVER. In the short amount of time I was there (a year and a half), they went from being supportive to not caring at all about the employees. After all of the incidents happening with dogs dying and being injured, the employees became the enemy. Any little thing could get you in trouble and fired. We had a salon-wide meeting where they told us to consider that meeting our first verbal warning. Afterwards, any problems would automatically be a write up or go to HR and we were specifically told that HR loves to fire groomers on the spot. Petsmart thinks the customer is always right. ALWAYS. I was literally told that it didn't matter if I was being cursed at, threatened, whatever, that I had to bend over and take it. Some not so nice words were said in those meetings. Petsmart thinks they're doing everything they can to fix their problems, but everyone I know wants to leave as soon as their contracts are up.
Benefits for Full Time