Most everyone in Patient Financial Services are nice
Medical Billing specialist II (Former Employee) – Phoenix, AZ – January 14, 2018
Far too much pressure to perform. I don't compete in my job, I believe quality over quantity is important. I was told I would have 6 months to get up to speed. Within the first two months I was called in to hear that I wasn't making my quota of 25 claims per day. I was low, knowing that i had only been doing this job for approx. 6 weeks i was disappointed with this response.
In reviewing notes of those that had handled the claim before me i understood how many "met their quota" by simply stating that something had been received, noted and moved on.
Training was abysmal, they are now looking to hire a professional trainer, Hope it pays off, turnover has been high....wonder why? Look to the top to find out.
Centricity would not be a software system I would care to work in again. Far too many dance steps to get to the same outcome other software i have worked with provide.
Bonuses were unexpected by me, nice to receive.
Too competitive for me. I don't compete at work, I do my best job