Receiver (Former Employee) – Easton, PA – July 1, 2018
Pay good, benefits suck, pto good, co-workers nice, management mediocre, high turnover rate, hardest part of the job was there were excessive amounts of network system glitches and freezes which often prevent an accurate performance. And even after alerting management to the issue, nothing at all was done about it.
pay, monthly free lunches, work is easy for most part
Night-time Selector/Receiver (Current Employee) – Plant City, FL 33566 – June 21, 2018
overall not a bad company to work for but the company is currently experiencing a slump.I am currently only working 37- 38 hours a week as a divorced father I need all of my hours. currently i am having to use PTO to make up the time i am short, which means i' have no time off.
early start means getting off work early
currently not getting enough hours. having to use PTO to make up my time
Employee (Former Employee) – California – June 11, 2018
The manager in my particular office was great to work with. It is a fast paced environment when it came down to data entry to get orders in on time. This is a good company to work at, but they need to work on the culture of the company and job advancement. I feel job security is good, because they will not let you go unless it is for attendance. Hardest part of the job was playing the role of a customer care rep, inside sales rep, and answering phone calls. Phone calls can sometimes back you up and makes it harder to finish work in a timely manner. Compensation was ok, but benefits was what I was looking for in a company. I have not been here for too long, but there have been many changes to the company that I and many others do not agree with.
Outside Sales Representative (Former Employee) – Easton, PA 18045 – May 31, 2018
The company is going through huge changes. Management was floundering. Lots of people leaving. Lack of honesty in dealing with employees. Micromanaging, poor communicating manager. Oppressive and Lacks any kind of positive direction. 4 compensation changes in a year. Hard to know where you stand.
When I started I loved it. Then a month in saw them hire outside the company for a manger skipping people we have had there that deserved it. The manager has turned out great but we are still micro managed from our old boss. He sucks. You will never be able to move up the chain there. Great job while look for something else but expect to max out at 14-15 for hard work
Customer Care (Current Employee) – Easton, PA – May 14, 2018
Change is a way of life at Phillips-- which is fine, when change is well communicated. Phillips has given me options that were not available to me before finding this company-- and for that I am in its dept.
Each department seems to have separate rules, and its own culture-- and as a whole the company could benefit from a more united front.
The pay is decent, but the point policy is poor (and poorly followed).
The executive team moved away from the Easton office, and every week there seems to be a new VP of something. To me, this is the wrong focus... pay attention to your front line. The people doing the purchasing for you, the people picking your product, the people answering your phones. Concentrate on training/education. Concentrate on making sure they are comfortable and confident in what they do-- when this happens, sales will follow.
Utility Associate (Former Employee) – West Sacramento, CA – May 11, 2018
finish all customer orders.that safety is everything im not the only one working there .management will bend rule for the guy they really like and. there no places for advancement .the boss only care for the guy who can pick the most order but they make rules about dont cherries pick through order so you stuck with all the order they dont want to do.i cant say what i enjoy maybe picking orders.
class-A driver (Former Employee) – Taunton, MA – April 12, 2018
The job itself isn't bad. Company has went downhill severely in the last few years. Not as far as business. It's the typical big company way demand more pay less. Transportation department supervisor could use some fine-tuning. Lot of inconsistencies as far as job descriptions and disciplinary actions kind of decide as we go type of deal.
Inventory Control Coordinator (Former Employee) – Easton, PA – March 16, 2018
Complete lack of safety. "do whatever is needed" mentality enforced. No set standards of processes. Rules are left to be willed to company's favor. Management has no control over of employees. Nepotism and favoritism. Wouldn't recommend.
Forklift Operator (Former Employee) – Easton, PA – February 19, 2018
Rules were made and put in place that not everyone followed yet only some people were punished for breaking them. No support from the Operations Manager who could have made a big turn around and did nothing
Assistant Manager/Sales Associate (Former Employee) – Bethlehem, PA – February 10, 2018
I loved working for this company because it dealt with my favorite things, animals and people. You don't just provide help and care for pets but you also provide knowledge to the customer in caring for their pets.