Phoenix House Foundation Employee Reviews

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5.0
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Good Expierence
Substance Abuse Counselor III (Former Employee) –  Lake Hughes, CAJune 6, 2018
Hard to advance due to small office setting. Good team and management support, can be stressful, but really what job isn't at some point. Overall would have stayed if it were not for e wanting to advance.
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3.0
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stressful
Register Addiction Specialist (Former Employee) –  Venice, CA 90291May 24, 2018
working with clients who are in a control environment, urine analysis on a daily basis, treatment planing and one on one sessions. Treatment is basic but it can work for those who really want it.
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3.0
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production and new learning benefits
Night Counselor (Former Employee) –  New York, NYMay 18, 2018
work night and dealt with clients in the evening win they came home from work the culture was different all type of culture something different the hardest part of the job was dealing with clients who didn't want to follow rules
Pros
met different culture
Cons
short breaks
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4.0
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Good place to work but lacking in direction
Database Administrator (Former Employee) –  Brentwood, NYApril 18, 2018
Everyone seems nice and the pay and benefits are good. Management is not very organized but it is a non-profit. The employees seem content, but every office has residence/customers that are going through the alcohol and drug rehab.
Pros
Salary, benefits, and most people are good
Cons
Management has little direction
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4.0
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enjoy working with PH
IT Staff Accountant (Current Employee) –  New York, NYApril 9, 2018
Enjoying working with PH. We were working as a team. They all help each other. they have really good benefit like, 403C, Medical, dental, vision etc. Loved to work.
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3.0
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Good
Desktop Support Analyst (Former Employee) –  Brooklyn, NYJanuary 24, 2018
Work culture is great and fun.
employee are respected and treated well.
Team work and collaboration.
Very minimum stress and employee engagement.
Sharing knowledge.
Pros
Team work
Cons
layoff
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1.0
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Just say no!
Residential Specialist (Current Employee) –  Arlington, VAJanuary 21, 2018
The first couple of months was pretty good and I truly enjoyed working at PHMA. But it’s really not what you think. And mgmt sucks! I’m currently looking for employment elsewhere in the substance abuse field.
Pros
Helping others
Cons
No breaks
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3.0
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Treatment and Recovery Detox RN
Staff RN (Current Employee) –  Quincy, MAJanuary 8, 2018
Team work, medical detox, assessment for medical detox including VS, Physical Health, and co-occuring medical conditions. Following Doctor orders and implementing meds as needed.
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3.0
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Staff is caring and reliable, but...
THERAPIST (Former Employee) –  Lake View Terrace, CAJanuary 3, 2018
Too many administrative and cultural /structural changes.
When I started, the academy was thriving, with close to 100 clients.
The current numbers are down to ...? 30? 40?
Firing the most experienced supervisor, a clinical psychologist, was bad for morale and ultimately disadvantages the clients.
There have been constant changes in HR and in Mental Health.
Pros
staff on the ground communicate well together and care about the clients
Cons
Administration is in perpetual disarray
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3.0
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Nice play, low salary
Counselor (Former Employee) –  Citra, FLNovember 14, 2017
A beautiful experience touching the lives of people in need, but salary is not competitive. Work conditions are not bad and at least the clinical leadership knew their stuff.
Pros
Experience
Cons
Low Salary
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1.0
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Worst Company
Call Center Agent (Former Employee) –  Lake View Terrace, CAOctober 20, 2017
The head of HR now is never there always has closed doors and never answers questions...They need better director of HR hasn't even been there a year and has been gone half that time...
Pros
Benefits
Cons
Do not appreciate
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4.0
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It was a fun and healthy environment
Overnight Counselor (Former Employee) –  Brooklyn, NYSeptember 9, 2017
My only issue with Phoenix House, they don't offer opportunities for growth, and the compensation doesn't really change much, even with extensive experience. They also close down too many offices and you are almost guaranteed to become unemployed at a moments notice. Overall, everyone there was extremely helpful and they were all team players.
Pros
Flex time
Cons
No job security
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3.0
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non-profit evironment
IT (Former Employee) –  New York, NYAugust 18, 2017
People working there are dedicated to the organization goal, but my department was not run well. Lack of expertise in many areas which lead to bad implementation choices down the road.
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4.0
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Great place to grow as a Counselor
SUBSTANCE ABUSE & BEHAVIORAL DISORDER COUNSELOR (Former Employee) –  Blythe, CAAugust 15, 2017
great to work with the Department of Corrections in this setting. I was able to work with some difficult cases and grow as a counselor. I learned that I am inspired by my chosen field. A typical day is working in a classroom setting supervising up to 15 males who are at different levels of addiction recovery. A sometimes challenging and very rewarding experience.
Pros
Rewarding
Cons
Not enough staff
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5.0
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Very enhancing and productive
Clinical Job Developer-Voc. Counselor (Former Employee) –  Brooklyn, NYApril 22, 2017
Enjoyable firm to work with staff and personnel extremely concerned for the welfare of its clients. Very hospitable with professional administration and staff.
Pros
Enjoyable atmosphere
Cons
n/a
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1.0
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Terrible Place
Counselor (Former Employee) –  Long Island City, NYApril 15, 2017
No good opportunity for growth. Coworkers and supervisors are hostile to each other. Employees curse and are rude to sick patients. The boss did not like to pay me for overtime.
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1.0
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Don't do it.
Reclaim Case Manager (Former Employee) –  Ronkonkoma, NYMarch 2, 2017
If you like Burn out Go there, no supervision and total dysfunctional family.

There were amazing clinicians that continuously tried, and due to poor management and lack of structure, consistency everyday was a new challenge waiting for the ball to drop.
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3.0
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adolecent youth case management/interaction and drug testing
Admin&Clinical staff (Former Employee) –  Carlsbad, CA 92008February 9, 2017
I would type up reports using excel also would answer both english and spanish phones for new client information. i conducted drug testing of individual's. filed as needed and entered information into computer. Helping the clients made my work worthwhile to me.
Pros
busy
Cons
short lunches
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4.0
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Competitive
CASAC Counselor (Current Employee) –  Queens, NYJanuary 12, 2017
Work environment is fast paced, you learn as you go and employee training are hands on and constant. Hardest part of the job can be scheduling but as long as you are ambitious and motivated to succeed you will be utilized withing your strengths.
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1.0
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Dont send your kids here
Community Support Specialist (Former Employee) –  Austin, TXNovember 12, 2016
Unless you are looking for the lowest possible place to sendyour kids or find a job, dont come here. the director stole over 100 grand from this place and was still employed for a year after her conviction. that and MANY other reasons are to blame for this being one of the worst "rehab" facilities in texas and the country
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Overall rating

3.2
Based on 45 reviews
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