Overnight Supervisor (Former Employee) – Bronx, NY – June 17, 2018
A typical day of work would entail, providing supportive case management to adults in a residential treatment facility.
I learned how to work with adults in the field of substance abuse and how to apply therapeutic interventions and techniques in order to assist them.
Management is very knowledgeable in the substance abuse field. They provided one on one supervision and conducted case conferences in order for us to gain knowledge, when situations arise.
The workplace culture was respectful and collaborative.
The hardest part was ensuring that every individual had the support and needs met by the time they were ready to leave the program.
The most enjoyable part of the job was helping the individual who suffered from mental illness, domestic violence, trauma and/or abuse surpass all obstacles become confident, independent and successful.
Superiors were available to assist staff in every situation.
Substance Abuse Counselor III (Former Employee) – Lake Hughes, CA – June 6, 2018
Hard to advance due to small office setting. Good team and management support, can be stressful, but really what job isn't at some point. Overall would have stayed if it were not for e wanting to advance.
Night Counselor (Former Employee) – New York, NY – May 18, 2018
work night and dealt with clients in the evening win they came home from work the culture was different all type of culture something different the hardest part of the job was dealing with clients who didn't want to follow rules
Database Administrator (Former Employee) – Brentwood, NY – April 18, 2018
Everyone seems nice and the pay and benefits are good. Management is not very organized but it is a non-profit. The employees seem content, but every office has residence/customers that are going through the alcohol and drug rehab.
Residential Specialist (Current Employee) – Arlington, VA – January 21, 2018
The first couple of months was pretty good and I truly enjoyed working at PHMA. But it’s really not what you think. And mgmt sucks! I’m currently looking for employment elsewhere in the substance abuse field.
THERAPIST (Former Employee) – Lake View Terrace, CA – January 3, 2018
Too many administrative and cultural /structural changes. When I started, the academy was thriving, with close to 100 clients. The current numbers are down to ...? 30? 40? Firing the most experienced supervisor, a clinical psychologist, was bad for morale and ultimately disadvantages the clients. There have been constant changes in HR and in Mental Health.
staff on the ground communicate well together and care about the clients
Overnight Counselor (Former Employee) – Brooklyn, NY – September 9, 2017
My only issue with Phoenix House, they don't offer opportunities for growth, and the compensation doesn't really change much, even with extensive experience. They also close down too many offices and you are almost guaranteed to become unemployed at a moments notice. Overall, everyone there was extremely helpful and they were all team players.
SUBSTANCE ABUSE & BEHAVIORAL DISORDER COUNSELOR (Former Employee) – Blythe, CA – August 15, 2017
great to work with the Department of Corrections in this setting. I was able to work with some difficult cases and grow as a counselor. I learned that I am inspired by my chosen field. A typical day is working in a classroom setting supervising up to 15 males who are at different levels of addiction recovery. A sometimes challenging and very rewarding experience.
adolecent youth case management/interaction and drug testing
Admin&Clinical staff (Former Employee) – Carlsbad, CA 92008 – February 9, 2017
I would type up reports using excel also would answer both english and spanish phones for new client information. i conducted drug testing of individual's. filed as needed and entered information into computer. Helping the clients made my work worthwhile to me.
CASAC Counselor (Current Employee) – Queens, NY – January 12, 2017
Work environment is fast paced, you learn as you go and employee training are hands on and constant. Hardest part of the job can be scheduling but as long as you are ambitious and motivated to succeed you will be utilized withing your strengths.
Community Support Specialist (Former Employee) – Austin, TX – November 12, 2016
Unless you are looking for the lowest possible place to sendyour kids or find a job, dont come here. the director stole over 100 grand from this place and was still employed for a year after her conviction. that and MANY other reasons are to blame for this being one of the worst "rehab" facilities in texas and the country