Physicians Mutual Employee Review
Physicians Mutual Customer Service Representative Review - Stressful
Production standards are pretty strict. They want you to do everything correctly the first time, and when you reach out for health most of the time they tell you to fix it yourself to learn leadership and self-efficiency. Not to mention when you make a minor mistake they talk to you like you are a child.
Ratings by category
It’s a call center. Hours are 8-5 M-F, callers are often angry and elderly. Hard production standards. Very stressful most of the time. I think about quitting everyday but need the money.
Calls are bad, management micro manages and has favorites, hard to meet production