Pay cuts every chance they get
Customer Service Representative (Former Employee) – Philadelphia, PA – June 5, 2018
The co-workers are the only plus to this location. I bet the 5 star reviews are from management trying to make it look better than it really is, which is a joke. You dedicate your life to them(they basically demand that). Work hard do everything that they ask, put the job in front of everything else. But when your income gets to be too much and you have excelled at your position, you would think you would get an advancement/promotion. Not here, they cut your salary, take away your demo and/or bonus. Only place I have ever seen doc your salary/vacation time for working under 40 hours per week and tell you that your a salaried employee and do not get overtime for over 40 hours. It can not be both ways. I do not recommend applying for employment here. There is a reason why they have opening for technicians and advisers year round. Check out their legitimate google reviews. Revolving door they do not keep the hard workers only those they can get cheap.