Terrific library system for patrons, but poor management practices
PAC Staff (Former Employee) – PAC main branch Parkland – January 2, 2014
This is one of the best library systems in NW with incredible collection and services for patrons. But it is poorly managed and plaque with layers upon layers of internal politics, never ending re organizations, top heavy with managers and in fighting of a burdening dinosaur state agency. Long time and dedicated staff can be cut on stroke of the hour with ridiculous accusations and reasoning shown by 2009 mass staff reduction loosely based on budget cuts. But then rehired new replacement staff shortly afterwards. The work and social cultures are single minded trickled down from six senior managers and must comply to achieve tenure and job security. It is progressive in services to patrons but not to its dedicated staff.
Great collection, patron services, benefits and hours
Not progressive at all, poorly managed, poor staff treatment, layers of internal politics, power struggles, and in fighting